Essex & Herts Air Ambulance Trust invest in Access thankQ CRM

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London, UK – 17 September 2015Essex & Herts Air Ambulance Trust is to implement a new CRM to better manage their processes and fundraising strategy. The Trust has invested in Access thankQ CRM to streamline their database, enhancing visibility and control across the organisation.

Chris Duncan, IT and database administrator for Essex & Herts Air Ambulance Trust, explains, “Our charity has seen consistent growth in the last few years, and after reviewing our fundraising strategy and business processes, we felt that we were not gaining enough business benefit from our existing CRM solution. We believe that Access Group will provide us with the tools to improve the effectiveness of our fundraising initiatives and to gain valuable additional insights into our supporter base.”

Essex & Herts Air Ambulance Trust chose to partner with Access Group due to the fact they were UK based, had a proven track record of successful implementations and offered a solution that was easy to use and provided future flexibility to the organisations ambitions.

The Trust has a growing number of highly motivated volunteers who contribute to organising events, visits and talks. New recruits will be able to use Access thankQ CRM with a minimum of training because it is intuitive and straightforward to use.

Access Group’s solutions provide flexibility when it comes to hosting options. Chris elaborates, “It can be installed on premise, hosted by Access Group, or hosted in another suitable location as required. This means that as the Trust’s IT infrastructure evolves over time, Access thankQ CRM can be appropriately redeployed if the need arises.

“We look forward to a fruitful partnership with Access Group. The Essex & Herts Air Ambulance Trust is striving to maintain and improve its life-saving service, and the Access thankQ CRM system will make a significant contribution to that effort.”

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About Essex & Herts Air Ambulance Trust

Unlike NHS emergency services, Essex & Herts Air Ambulance Trust is a Charity providing a free life-saving Helicopter Emergency Medical Service (HEMS) for the critically ill and injured of Essex, Hertfordshire and surrounding areas. Pre-hospital Care Doctors and Critical Care Paramedics can be rushed to the scene of an incident with life-saving support equipment to deliver advanced clinical care that is normally only found in the Hospital Emergency Department. Once stabilised, the patient will be conveyed by air or land to the most appropriate hospital for their needs. With no direct funding from the Government or National Lottery we rely solely upon the generosity and goodwill of the people and businesses of Essex and Hertfordshire to raise the £480,000 needed every month to keep both helicopters flying and saving lives.

About Access Group:

Access is a leading author of integrated business management software. The portfolio spans solutions for ERP, finance, HR, Payroll, warehousing, business intelligence, professional service automation and manufacturing. More than 7,000 UK businesses and not-for-profit organisations use Access solutions to improve their performance, profitability and drive growth, unlocking their business potential through improved business insight.

Vertical focus and industry-specific solutions differentiate Access in the market and templated solutions make for rapid and easy deployments. Using Access software to automate operations, streamline processes and share real-time business information anytime, anywhere, businesses can benefit from significant performance improvements.

Access is one of the top five fastest growing UK software developers in The Sunday Times Buyout Track 100 2012 and featured in last year’s Profit Track 100. On-going commitment to excellence, customers and employees has also placed the company among the UK’s top employers in The Sunday Times’ 100 ‘Best Companies to Work For’ 2015.

Accreditations and memberships:

  • Microsoft Gold Certified Partner
  • Institute of Chartered Accountants in England and Wales (ICAEW)
  • Business Application Software Developers Association (BASDA)
  • Access’ software is recognised by HM Revenue & Customs

Awards:

  • Inclusion in The Sunday Times 100 Best Companies to Work For list for mid-market companies 2015
  • ICT in Manufacturing winner at the Manufacturer of the Year Awards 2014
  • Inclusion in The Sunday Times Buyout Track 100 list (47th)
  • Inclusion in The Sunday Times Profit Track 100 list (63rd)

Media information:

Dan Chapman
PR Coordinator
Access Group
T: +44 (0) 1206 322575
F: +44 (0) 1206 322956
E: Daniel.Chapman@theaccessgroup.com     
W: http://www.theaccessgroup.com

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Quotes

We believe that Access Group will provide us with the tools to improve the effectiveness of our fundraising initiatives and to gain valuable additional insights into our supporter base.
Chris Duncan, IT and database administrator for Essex & Herts Air Ambulance Trust