Anderson Clark Motor Repairs wins top service and repair award
Anderson Clark Motor Repairs, part of the Bosch Car Service Network, has been awarded the gong for Service & Repair Outlet of the Year at the Car Dealer Used Car Awards 2014.
Managing director Graham Clark received the award from Wheeler Dealer presenter Mike Brewer at the black-tie ceremony, held at The Brewery in London.
Mike attributed the win for Anderson Clark Motor Repairs to “an impressive website, great online reviews and incredibly positive feedback from nearly 2000 customers”.
After submitting nominations, judges scoured the web for reports of the garages, checked their websites for ease of use and online booking, as well as assessing feedback on the Independent Garage Association’s Trust My Garage and Motor Codes.
Following that, a “panel of judges mystery shopped all our shortlisted garages too and asked a variety of questions to assess their knowledge and customer services”, explained Mike, adding: “Trust me – I even did some myself!”
Graham commented: “I am absolutely delighted that my company has been recognised and acknowledged with this award, it’s a great accolade for us to have achieved. I must pay particular thanks to all the staff at Anderson Clark Motor Repairs.”
Based in Inverness, Anderson Clark Motor Repairs was formed in 1996 and is considered the premier independent motor vehicle servicing and repair centre in the Highlands.
ENDS
Photo: Stuart James, director of the RMI’s Independent Garage Association (left), Graham Clark (centre), Mike Brewer.
About Bosch Car Service
The Bosch Car Service national network of garages, comprising of 480 members in the UK and Ireland, is a Bosch programme to provide motorists with a high quality and technically competent alternative to main dealer car servicing and repair, for all vehicle makes and models.
Originally launched in 2003, the Bosch Car Service network of independent garages has gone from strength to strength. The latest independent customer satisfaction survey results show that an amazing 99.6% of Bosch Car Service customers would use the network again, based on their overall experience.
The scheme was also the first car repair code to achieve key accreditation, helping ensure that customers get a fair deal - first with the Office of Fair Trading and more recently with the Trading Standards Institute.
Press contacts
Matt Sanger – msanger@automotivepr.com or 020 7952 1079
Rachel Burgess – rburgess@automotivepr.com or 020 7952 1076
About Bosch
The Automotive Aftermarket division (AA) provides the aftermarket and repair shops worldwide with a complete range of diagnostic and repair shop equipment and a wide range of spare parts – from new and exchange parts to repair solutions – for passenger cars and commercial vehicles. Its product portfolio includes products made as Bosch original equipment, as well as aftermarket products and services developed and manufactured in-house. More than 11,000 associates in 140 countries, as well as a global logistics network, ensure that some 450,000 different spare parts reach customers quickly and on time. In its “Diagnostics” operations, AA supplies testing and repair-shop technology, diagnostic software, service training, and information services. In addition, the division is responsible for the “Bosch Car Service” repair-shop franchise, one of the world’s largest independent chains of repair-shops, with some 15,000 franchises. In addition, AA is responsible for more than 500 “AutoCrew” partners.
Additional information can be accessed at www.bosch-automotive.com.
The Bosch Group is a leading global supplier of technology and services. In the areas of automotive and industrial technology, consumer goods, and building technology, more than 300,000 associates generated sales of 51.5 billion euros in fiscal 2011. The Bosch Group comprises Robert Bosch GmbH and its roughly 350 subsidiaries and regional companies in some 60 countries. If its sales and service partners are included, then Bosch is represented in roughly 150 countries. This worldwide development, manufacturing, and sales network is the foundation for further growth. Bosch spent some 4.2 billion euros for research and development in 2011, and applied for over 4,100 patents worldwide. With all its products and services, Bosch enhances the quality of life by providing solutions which are both innovative and beneficial.
Further information is available online at www.bosch.com and www.bosch-press.com
