Feather diesel show the genuine difference in quality

Leading aftermarket specialist Feather Diesel Services (FDS) has followed up a recent warning over variable diesel remanufacturing standards with a vivid illustration of real-world quality differences between products being sold in the UK aftermarket right now.

The Yorkshire-based diesel fuel injection specialist was prompted to speak out after a motor factor customer described one best-selling diesel pump as ‘expensive’.

Having purchased the cheap unit from a competitor for comparison, FDS immediately noticed not only had the whole pump had been sprayed black, in a failed attempt to mask visible rust and dirt, but the ZME valve had not been replaced.

“Once we saw the state of the unit and realised the single most expensive part hadn’t been changed we understood the price difference,” said Steve Smith, Managing Director of FDS.

“The point is this wasn’t a ‘one off’ from a small supplier, it was in a batch manufactured to a supplier-determined remanufacturing standard that isn’t trustworthy.”

The part, which was bought from a large national motor factor, was then performance tested by FDS only to ‘fail on numerous points’ – meaning it would not have been passed by FDS for sale.

“The frustration here was that our product was actually much better value but only if customers realise the difference in quality,” concluded Steve.

To try and get this message across, FDS have created and supplied free leaflets intended for UK garages to their entire national motor factor customer-base.

Feather Diesel is approved by the world’s leading diesel OEMs to repair a full range of diesel components. Independent garages can benefit from a free UK collection and delivery service for repairs, with reconditioned service exchange units available from stock.

For further information, or technical advice, please call 01422 387800.

Katherine Thompson | Account Manager | katherine@autotechcomms.co.uk

About Feather Diesel

Feather Diesel Services is Britain’s leading centre of excellence in the supply, maintenance and repair of diesel fuel injection systems. The business aims to make a real contribution to the efficiency and cleanliness of diesel-engined cars, vans, buses and trucks.

Serving its clients for over 50 years, Feather Diesel’s quality of product and service has led to growing VM business with MAN ERF, Volvo Truck and Bus, Volvo Construction Equipment, Iveco, Nissan, Isuzu, Ford and Mazda as well as with diesel technology OEMs like Denso, Delphi and Bosch.

Feather Diesel is accredited to the Quality Standard BS EN ISO 9001:2000, Environmental Standard BS EN ISO 14001 and to the Health & Safety Standard BS EN ISO 18001.

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Once we saw the state of the unit and realised the single most expensive part hadn’t been changed we understood the price difference. The point is this wasn’t a ‘one off’ from a small supplier, it was in a batch manufactured to a supplier-determined remanufacturing standard that isn’t trustworthy. The frustration here was that our product was actually much better value but only if customers realise the difference in quality.
Steve Smith, Managing Director of FDS