Structured Settlement Customer Service: Bigger Isn’t Always Better

When news first broke of a merger between J.G Wentworth and Peachtree Financial Solutions last year, it triggered concern about the level of competition in the structured settlement market. Industry observers worried that consumers looking to sell structured settlements or annuity payments would now have fewer choices when shopping for a company that could service their needs.

But a funny thing happened on the way to the merger: Structured settlement buyers – CBC among them – actually ramped up their customer service efforts.

Indeed, CBC responded to this market change by stepping up its commitment to provide consumers with customer service that exceeds industry standards.

To deliver on that promise, CBC expanded its staff to offer personalized service focused on finding the best solution for serving the customer. Our trained professionals are dedicated to working with you to ensure a smooth and expedient transaction.

As part of its philosophy, CBC focuses on a stress-free method for selling structured settlements. This isn’t always the case with larger companies where the staff may be more focused on volume goals and other assignments and less focused on you. When you call CBC, we pick up the phone and talk with you directly. You won’t get a call center, an answering service, or a machine. You’ll get a member of our core experienced team who has the answers you’re looking for.

Our experts are committed to helping each potential seller find the settlement deal that will best meet their needs and financial goals.  In addition, CBC will deal with all the legal paperwork and court filings that are necessary to carry out such a transaction. We may also advise a prospective client against selling a structured settlement if our underwriters determine that such a sale would not be in the client’s best interest. This sets CBC apart from some other structured settlement companies out there.

Remember, bigger isn’t always better when it comes to customer service. At CBC, our business model is built on satisfying the customer. Call Now: 877-386-3377.


About Us

The Covered Bridge Capital (CBC) brand was founded in 2004 with the mission of assisting individuals who are receiving structured settlement payments over time from court awards, insurance settlements, and other types of annuity payouts. Since then, our knowledgeable professionals have helped hundreds of clients to unlock the value of future payments and turn them into immediate cash.