It’s all about customer satisfaction: New market leading support service
1/29/2013 1:43 PM EST
Columbus A/S
Press release
It’s all about customer satisfaction: New market leading support service
The international consultancy Columbus introduces ColumbusCare
Effective today, the international consultancy Columbus launched a new global
support offering: ColumbusCare. In ColumbusCare a dedicated, knowledgeable team
of consultants will help make companies’ critical business applications more
efficient, more cost-effective and more risk-resistant.
Best systems and practices
“It’s all about customer satisfaction. We have developed ColumbusCare by
aggregating the best systems and practices from our various subsidiaries. We
have done so in order to provide our customers with everything they need to run
business applications effectively and securely: A consistent support offering
24 hours a day, global delivery and fixed, reliable prices,” says Steen
Hybschmann, Vice President Services in Columbus.
Support and optimization of business applications
ColumbusCare provides optional service levels, variable pricing schemes and
value added services into a tiered offering to meet the needs and budgets of
costumers. A host of specialized services are also available that can optimize
software performance through improvements, configurations and early awareness
of potential issues or vulnerabilities. These can also enhance security through
updates, reduced interruptions and problem resolution times.
Unique, market leading offering
ColumbusCare is targeted at companies worldwide with business applications
based on a Microsoft Dynamics platform. The new global support service is
relevant for both companies operating nationally as well as multinational
corporations. All this makes ColumbusCare a new unique, market leading support
offering.
For additional information, please contact:
Steen Hybschmann, Vice President Services in Columbus
Phone: +45 70 20 50 00
E-mail:
www.columbusglobal.com
About Columbus
Columbus is an international consultancy serving customers worldwide. We are
experts in developing and providing business applications to the retail, food
and manufacturing industries. We’ve proved this through 20 years of experience
with more than 6,000 successful business cases. Columbus has offices and
partners all around the world. www.columbusglobal.com