Shweebo Announces Site Improvements Designed To Optimise Customer Experience

Fans of Shweebo’s international package forwarding service are in for a treat with the company announcing a back end overhaul specially engineered to optimise the customer experience. While the recent digital makeover focused on polishing website aesthetics, the new tweaks put the spotlight on usability and ease of navigation. The developments have been months in the making and draw on the digital expertise of Shweebo’s in-house team of tech gurus.

Josh Burnley, Owner and CEO said, “We’re committed to making the online shopping and delivery experience as simple and stress free as possible and are always looking at new ways to enhance the customer experience. Our recent digital revamp was the first step and we’ve now followed up with a range of back end and customer portal improvements that make the Shweebo website simpler, cleaner and more user friendly than ever before.” 

Launched in November 2013, Shweebo has rapidly built itself a legion of customers who can’t get enough of the revolutionary borderless shipping service. The company puts an end to sky-high international shipping charges and incompatible addresses, instead providing its customers with a US address from which ordered goods can be shipped to worldwide international addresses at an affordable cost. This gives residents from all corners of the globe the opportunity to shop at their favourite US stores without any of the financial or administrative obstacles.

Clean, simple and delightfully easy to use, the new service brings a fresh new look and feel to the customer portal. This makes it easier than ever to place orders, update details, track packages and customise preferences.

For those demanding the very best in customer service, Shweebo has introduced the innovative new Shopper’s Assist service. The fully functional feature allows Shweebo to place orders on behalf of customers, enabling customers who only have foreign credit cards to purchase items from US online shopping sites..

Josh Burnley said “This service is great for those customers that do not have a US based credit card as well as the customer that is looking for hard to find items and exclusive in store products. For customers that don’t have time to make the purchases and track them themselves, Shweebo can purchase the products for them and then safely deliver these products directly to their international address.”

The continuous improvements to the site are a testament to Shweebo’s customer focussed philosophy and reinforce the underlying company motto of ‘shop.ship.smile.’

Shweebo membership is free for a basic package, $20 one-time fee for Shweebo+ and $60 one-time fee for ShweeboBiz.

To find out more about Shweebo and start exploring the optimised new site, visit: www.shweebo.com

Please direct press queries to Jade Cayton at Dakota Digital. Email jade@dakotadigital.co.uk or Tel: 01623 428996 opt 3.

About Shweebo: Shweebo is a parcel forwarding company that offers various services to customers in order to ensure that their parcels arrive quickly and safely to their destination.  Shweebo believes in giving customers full control of the parcel supply chain which allows for customers to be proactive and take full advantage of cost savings and prevent delays in their parcel shipments.  

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