Efecte and Wakaru to Launch Cooperation in Consulting and Training
Software company Efecte and service and project management company Wakaru will intensify their cooperation by together providing process consulting based on the SIAM service integration model as well as best practices training (ITIL, PRINCE2, TOGAF).
"Wakaru's process consulting and training services are an excellent addition to Efecte's overall offering. Thanks to our cooperation, we are the first Nordic SIAM-compatible IT service management software developer that is able to provide our customers with need-based process consulting and tailored precision training services. This ensures that our customers will quickly and efficiently gain full benefit from the comprehensive service management solution they have selected", says Sakari Suhonen, CEO of Efecte.
”Customers need SIAM-model based comprehensive service for the management of today's increasingly complex multi-vendor environment. In addition to a comprehensive service management solution tool, this requires process development, staff training and a supplier management framework. Together, Wakaru and Efecte can provide a solution for these needs”, says Jaakko Kuosmanen, CEO of Wakaru.
For further information, please contact:
Sakari Suhonen, CEO, Efecte Oy, tel. +358 50 384 3576
Jaakko Kuosmanen, CEO, Wakaru Oy, tel. +358 50 384 5870
The software company Efecte is developing Efecte Edge, a comprehensive, new-generation service management solution. It comprises the Efecte Service Management software with embedded identity management and an easy-to-use self-service channel. In addition to IT service management, the company is developing Efecte Self-Service, which enhances organizations' ability to operate and produce services, while Efecte Identity Management is an access and identity management solution. Efecte operates in Finland, Sweden, Denmark and Germany. We offer our software on a SaaS basis from a cloud environment. Established in 1998, Efecte is headquartered in Espoo. www.efecte.com
Wakaru Oy helps its customers improve their services and develop their corporate governance, IT service management and project and portfolio management processes through best practices by providing training, coaching and consulting and by producing measurement data for corporate executives. Founded in 2004, Wakaru employs 14 staff, a number of subcontractors and more than 100 robots. The Japanese word Wakaru means "to understand". www.wakaru.fi