Friends and Family

The Expat Survey 2013 Overview

Regardless of nationality, expats demonstrate considerable thoughtfulness and generosity when it comes to giving gifts to their loved ones overseas.

Gestures range from the usual items such flowers, chocolates and cards, with Interflora, Hotel Chocolat and Moonpig dominating activity,to the gifting of retail vouchers with Amazon, John Lewis and Sears being nominated as favourites.

Many really push the boat out with indulgent experiences such as Red Balloon Days, luxury spa visits and top quality restaurants to funding their relatives’ next visits with airline vouchers*

Expats shared their enthusiasm for airlines that they describe as going the extra mile. Emirates, Qatar and Virgin featured as the three leading favourites. However aside these they also heavily criticised the gift voucher schemes of some airlines stating that they are not user friendly due to excessive traveller contraints and prohibitive conditions of use.

About Us is the largest ‘independent’ annual research programme of those living outside their country of origin; and is a leading authority on what, when, why and how expatriates communicate and consume. Conducted online and by post, the study is based on three extensive surveys – ‘Migration & Lifestyle’, ‘Retail & Finance’ and ‘Travel & Health’ comprising more than 150 questions including invitations for expatriates to contribute open ended responses. In addition the team communicates with expatriates of many nationalities on the ground in more than 125 countries. The Expat Survey is owned and run by a team of qualified management, research and marketing consultants with more than 25 years’ experience on the expatriate segment. It is our objective to function as a proactive research hub occupying a neutral position between media owners, companies servicing expatriates and of course those that reside outside their fatherland for more than 6 months in any 12 month period. Our research unit is not tied to any one company or owned by any one media vehicle, it prides itself in collaborating with as many providers that service expatriates as possible, in order to raise the profile of the sector as a whole.



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