Finnair chooses Fazer as its lounge partner for Helsinki Airport
Finnair has chosen Fazer, a well-known Finnish food, café, bakery and confectionery brand as its partner for all its lounges at Helsinki Airport. As of July 1, Fazer will be providing the catering and customer services for all three Finnair lounges at Helsinki Airport.
The Finnair lounges at Helsinki Airport are open 18 hours a day, serving altogether 650,000 Finnair and one world customers every year.
“Our lounges at Helsinki Airport are an important part of our customer journey and the unique Nordic customer experience we want to offer,” says Sari Nevanlinna , Head of Ground Experience and Ancillary at Finnair.
“We look forward to continuing to develop our lounge concept together with Fazer – they have extensive experience in the café and catering business, and are a great match to our Nordic vision. In our Premium lounge we will, for example, have a Fazer chef preparing meals for customers from fresh seasonal ingredients in front of the customers”
Director Kristiina Ramirez from Fazer Food Services Finland’s operative organisation says: “Fazer is delighted to begin this partnership with Finnair. We share similar core values: commitment to quality and customer care, innovation, and pride in our Finnish heritage. This is what we at Fazer want to showcase in the Finnair lounges, alongside great gastronomic skill, understanding of well-being and experiences for all the senses”.
The Finnair lounges at Helsinki Airport showcase Finnish and Nordic design, and customers can rest and refresh themselves there before and between flights, and enjoy meals and drinks from the complimentary menu. The lounges are complimentary for Finnair’s business class customers, as well as for Finnair Plus Gold and Platinum customers and oneworld Emerald and Sapphire tier customers.
Finnair Media Desk, +358 9 818 4020, comms(a)finnair.com
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Finnair flies between Asia, Europe and North America with an emphasis on fast connections via Helsinki, carrying more than ten million passengers annually. In 2017, Finnair's extensive network connects 18 cities in Asia and 7 cities in North America with over 60 destinations in Europe. The airline, a pioneer in sustainable flying, was the first European airline to fly the next-generation, eco-smart Airbus A350 XWB aircraft and it is the first airline listed in the Leadership Index of the worldwide Carbon Disclosure Project. The only Nordic carrier with a 4-star Skytrax ranking, Finnair has also won the World Airline Award for Best Airline Northern Europe for the past seven years running. Finnair is a member of oneworld, the alliance of the world's leading airlines committed to providing the highest level of service and convenience to frequent international travellers.
Fazer is an international family-owned company offering quality bakery, confectionery, biscuit and grain products as well as food and café services. Fazer operates in eight countries and exports to around 40 countries. Fazer’s mission is to create taste sensations. Fazer’s success, ever since its establishment in 1891, has been based on the best product and service quality, beloved brands, the passion of its skilful people and the Group’s responsible ways of working. In 2016, Fazer Group had net sales of 1.6 billion euros and nearly 15,000 employees. Fazer’s operations comply with ethical principles that are based on the Group’s values and the UN Global Compact.
Fazer's media phone: +358 40 668 2998