Kalmar Industries, the worlds leading manufacturer of heavy forklift and container handling equipment, has chosen the Proconsa Application Suite as the preferred tool for improving sales revenue and sales processes for its service division, after an extensive selection process. The decision was made after Guide Proconsa had proven its ability by setting up a prototype model, exactly reflecting the needs and demonstrating the capabilities, in a very short time.
This feature-rich solution will provide the Service Sales Teams throughout Kalmar Industries globally, with a tool designed to streamline pricing and quotation for all kinds of maintenance of products and services – from new sales and existing base development as well as supporting the management process. Kalmar Industries will be able to rapidly generate precise specifications of a service and its content and model other factors such as duty and application. The application suite can easily be integrated with surrounding applicational environments.
- ”We have chosen Proconsa due to the robust platform and the proven and stable operational environment. It has been essential for Kalmar to find a solution providing a secure and centrally managed system to place our maintenance algorithms and price information. Security is also paramount in being able to cater for a range of users and access permissions. We are also influenced by the successful usage our sister company HIAB has experienced from many years of working with Proconsa.”, says Jason Smith, Sales & Marketing Manager at Kalmar Industries BV in Holland.
- “We look forward to support Kalmar Industries in developing this Service Business and further improve the efficiency of their business process. It is vital to a company like Kalmar to have a common way of doing business, in every sales office in all geographical regions“, says Bo Fellström of Guide Proconsa.