Carmen Systems signs major deal with Delta Air Lines

11/12/2004 4:24 AM EST

Carmen Systems AB announces that Delta Air Lines, the world's second
largest airline in terms of passengers carried, has signed a long-term
agreement for the use of Carmen's Crew Planning solutions. The agreement
covers the Carmen Crew Pairing and Carmen Crew Rostering products for
more than 22,000 crew members. A significant number of these are
operating rosters created with Carmen. Delta's low-fare service, Song,
is also included in the contract.

According to Joe Kolshak, Delta Air Lines Senior Vice President and
Chief of Operations, Delta has already uncovered considerable savings by
operating new pairings for their flight crews. "We have been very
impressed with Carmen's solutions which have helped generate substantial
improvements in productivity and operational reliability as we transform
Delta into a more competitive, viable airline."

Paulette Corbin, Delta Air Lines Senior VP of In-Flight Services, says
that Carmen Systems is one of several profit improvement initiatives
that Delta introduced this year. "We regard Carmen Systems as a
strategic partner. Their unique combination of production and decision
support tools allows Delta to achieve significant operational cost
savings while maintaining flexibility and choice for our crews."

Carmen Systems President and CEO, Per Norén said, "We are very proud of
our partnership with Delta. The agreement firmly establishes Carmen in
the US market and further emphasizes our capability of combining
efficiency and flexibility. At Delta we support both the established
North American system with Bidlines as well as the more tailor-made
rostering with individual preferences. In a business environment where
flexibility and adaptability are key to survival, the IT systems must
support many different processes."

Carmen Systems AB supplies integrated planning and decision-support
solutions for clients found primarily in the airline and railway
industry. Clients include Aeroméxico, Air France, Alitalia, British
Airways, Iberia, KLM, Lufthansa, Northwest Airlines, Philippine
Airlines, SAS, Saudi Arabian Airlines, Virgin Atlantic Airways, Deutsche
Bahn and SJ, Green Cargo. Carmen Systems is a rapidly expanding
organization with 190 employees from 26 countries. Carmen Systems
participates in joint research and software development at some of the
world's leading universities. Company headquarters is in Göteborg,
Sweden and features the largest R&D department in the business.


For Additional Information Contact:

Per Norén, President & CEO Odinsgatan 9
+46 31 720 81 01 SE-411 03 Göteborg
  Sweden
E-mail:  
Catherine Hines, Public Affairs Web: www.carmensystems.com
+46 31 722 62 02