FLOWMASTER ANNOUNCES NEW LIMITED LIFETIME WARRANTY ON ALL STAINLESS MUFFLERS & KITS
New Flowmaster leadership team thanks loyal customers with new limited lifetime warranty on all stainless steel mufflers and exhaust systems
Santa Rosa, Calif. (April 13, 2011) – Less than a month after announcing its acquisition by B&M Automotive Group, Flowmaster, Inc., one of the oldest and most respected names in performance exhaust, has announced a new plan that offers customers one of the best warranties in the industry for all of its stainless steel mufflers and exhaust systems.
To highlight the high quality Stainless construction of its products, Flowmaster and Hushpower will extend its current warranty policy to a "Limited lifetime warranty" on all 304 and 409 stainless steel mufflers and exhaust systems. The warranty for Flowmaster Aluminized Mufflers and Kits will remain three years.
"We have a great brand with Flowmaster," said Nate Shelton, Chief Marketing Officer, B&M Automotive Group "Flowmaster's customers are extremely loyal and they demand the best. Our goal is to reward that loyalty and offer hundreds of exhaust options, built from the finest materials available using legendary Flowmaster sound control technology - and back it with a warranty that shows people we are committed to providing performance, durability and value."
Flowmaster mufflers are the result of years of development with top race engine builders, thousands of hours of dyno research and "real-world" on-track testing. Flowmaster, Inc., a B&M Automotive Group company headquartered in Santa Rosa, California, employs over 250 workers dedicated to building the highest quality U.S. made exhaust products available. Flowmaster's product line includes exhaust products for Performance Street, Muscle Cars, Trucks, Street Rods, SUV’s, RV's, and all types of race applications. With over 400 different muffler models, 370+ exhaust systems and numerous exhaust accessories available, Flowmaster offers you the choice of sound to fit your preference from "mild to wild" and your specific vehicle needs. For more information, call 800-544-4761, or go to www.flowmastermufflers.com.
LIMITED LIFETIME WARRANTY FOR FLOWMASTER STAINLESS STEEL MUFFLERS AND KITS
THREE (3) YEAR LIMITED WARRANTY FOR FLOWMASTER ALUMINIZED MUFFLERS, KITS AND OTHER NON-RACE PRODUCTS
Flowmaster, Inc. (“Flowmaster”) extends the following limited warranty to the original purchaser of its Stainless Steel and Aluminized Mufflers, Kits, and other Non-race Products (hereafter “Products”):
Flowmaster warrants the Products mentioned above against defects in materials and workmanship for the period set forth below, when they are owned by the original purchaser and remain installed on the vehicle on which they were originally installed. This warranty is void if the product was not installed properly on the vehicle, was installed on a vehicle for which it was not designed, or was removed from the vehicle on which it was originally installed and reinstalled on another vehicle.
The warranty set forth herein for Flowmaster Stainless Steel Mufflers and Kits is to the original purchaser and extends for a period of the life of the original vehicle the product was installed on. The warranty set forth herein for Flowmaster Aluminized Mufflers and Kits and commercial applications of Aluminized Products or Stainless Steel products extends for a period of three (3) years from the date of original purchase and the original vehicle it was installed on.
This warranty shall not apply to any product that was installed on any racing vehicle, installed improperly or contrary to Flowmaster’s instructions, altered, misused, or repaired or damaged from accident, collision, undercarriage road impact or debris or willful or negligent act.
To make any claim under the terms of this limited warranty, the Original Purchaser MUST either return the product to the Original Retailer or directly to Flowmaster. If the Original Purchaser elects to return the product to Flowmaster directly, he or she must first contact Flowmaster and obtain a Returned Material Authorization (RMA) number. Once the RMA number is received, the Original Purchaser may return the product to Flowmaster at 1500 Overland Court, Sacramento, CA 95691 (or such other address provided by Flowmaster) along with the RMA number and Proof of Purchase of the covered product. The Proof of Purchase must clearly show the place of purchase, purchase price; product purchased, and date of purchase. If, upon inspection by Flowmaster, the product is found to be defective in material or workmanship, Flowmaster shall reimburse the owner for the cost of shipping the product to Flowmaster and, at its option, either exchange the product for new product with the same part number or refund the original purchase price.
This warranty is not contingent upon the purchaser’s return of the Warranty Registration Form found in the product package. If, however, the purchaser completes and returns that form to Flowmaster, Flowmaster will keep that form on file and it will serve as the proof of purchase.
FLOWMASTER’S LIABILITY IS EXPRESSLY LIMITED TO THE PAYMENT OF SHIPPING COSTS AND THE REPLACEMENT OF THE PRODUCT OR REFUND OF THE PURCHASE PRICE AS DESCRIBED HEREIN. FLOWMASTER SHALL HAVE NO LIABILITY FOR THE COST OF INSTALLATION OR REMOVAL OF THE DEFECTIVE PRODUCT OR FOR THE COST OF LABOR OR ANY ADDITIONAL PARTS REQUIRED TO COMPLETE THE INSTALLATION OF REPLACEMENT PRODUCT OR TOWING OR TRANSPORTATION COSTS. IN NO EVENT SHALL FLOWMASTER BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES (INCLUDING BUT NOT LIMITED TO INTERRUPTION OF BUSINESS OR LOSS OF BUSINESS OR PROFIT OR DAMAGE TO RELATED COMPONENTS) RESULTING FROM THE USE OF OR INABILITY TO USE THE PRODUCT, ANY BREACH OF WARRANTY, OR ANY DEFECT IN THE PRODUCT, EVEN IF FLOWMASTER SHALL HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH POTENTIAL LOSSES OR DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
The warranties set forth herein are exclusive and, unless otherwise required by applicable law, no other warranties are made by Flowmaster or are authorized to be made with respect to the product.