Mancx Survey: 98% of Americans* Distrust Information On The Internet

Nearly every American* (98%) says there are things that cause them to distrust the information found on the Internet, and 93% say their satisfaction with online information could be improved

94% say bad things can happen as a result of acting on inaccurate information online 

SAN FRANCISCO July 17, 2012 — Mancx, the trusted community for business answers, today announced the findings of its online survey of over 1,900 American adults who look for answers online conducted by Harris Interactive in late June 2012. The survey, which was drafted based on Mancx’s experience in the global knowledge market, found that nearly every online American adult (98%) who looks for information online finds reasons to distrust the information they find, including:

  • Too many ads – 59%
  • Outdated information – 56% 
  • Information is self-promotional – 53% 
  • Unfamiliar forums – 45%

With these numbers, it’s not a surprise that people say their satisfaction could be improved. In fact, 93% of those who look for information online say they could be more satisfied with the information they find online, and trust is a major factor. To back this up, nearly 3 in 5 people said it would be an improvement if the answers they found could be trusted and 54% say it would be an improvement if the answers always came from trusted sources.

Online searchers also said they would like improvements in answers always being up-to-date (53%) and less time wasted searching (32%).

“These findings demonstrate that people want online information to be more credible than it is today, and that current web services just don’t cut it,” said Mattias Guilotte, Mancx CMO and Co-founder. “Mancx offers a solution by giving people a new way to find the answers they need by matching questions with a trusted source, and allows them to exchange answers and money in a trusted environment.”

In addition to trust, American adults who look for information online are also concerned about what this means for their daily lives. 94% say they believe bad things could happen to them as a result of acting on inaccurate online information. Those bad consequences include waste of time (67%), followed by:

  • Get a computer virus – 63% Lose money – 51%
  • Risk of fraud – 51%
  • Damage my credibility – 36%

Other consequences include:

  • Get Fired – 14%
  • Loss of Spouse/Relationship – 9%

When asked what people would be willing to do if it meant they could always find the information they were looking for online, 2% of American adults who look for information online even admitted they would be willing to give up their spouse, with men statistically more likely to say this than women.

When the accuracy of online information isn’t causing concern for Americans, the lack of any information related to their search is. The so-called “offline problem” is still an issue. Not all information sources have been uploaded, and consumers are noticing. 84% of American adults who look for information online report that there are times when the information they are searching for online is not available online.

* Who ever look for information online 

Survey Methodology
This survey was conducted online within the United States by Harris Interactive via its QuickQuery omnibus product on behalf of Mancx from June 29 - July 3, 2012 among 2,088 adults ages 18 and older, of whom 1,942 ever look for information online. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. For complete survey methodology, including raw data and weighting variables, please contact Heedrin Bustamante at

Press contact:

Heedrin Bustamante
Grayling Connecting Point
Tel.: 415-442-4019

About Mancx

With dual headquarters in San Francisco, CA and Stockholm, Sweden, is the only trusted community for business answers that allows for private individuals to openly or anonymously buy and sell their knowledge with others in a trusted, fully transactional, and secure environment. The patent-pending technology behind the Mancx Business AnswersTM community matches incomingquestions with the right person’s expertise on business networks like LinkedIn and Viadeo while managing all aspects of the transaction. This ensures that the questioner gets the information he or she needs while the answering party gets paid for their efforts and builds their personal brand profile as a source of valuable answers. Mancx is the winner of the "Hottest Startup in the Nordics and Baltics" at the Arctic15. For more information, please visit or follow us on Twitter @Mancx.

About Us

Mancx is a global network for trade with knowledge. Mancx offers a trusted, fully transactional, secure environment, with processing and marketing tools to buy and sell information, openly or anonymously. For information buyers, Mancx is the place to go to for answers to the business questions they face on a daily basis. For information sellers, Mancx offers a way to capitalize on accumulated knowledge by answering paid questions. For corporate partners with large member communities, Mancx offer a platform to facilitate trade with knowledge between their members. This includes APIs, billing solutions, support functions and access to a global knowledge market. Mancx is a privately held company based in Stockholm, Sweden. US office in San Francisco, CA.