PACAIR renews long-standing relationship with Mitsubishi Electric

Release date: 1 August 2013:

Mitsubishi Electric has renewed its five-year rolling contract with bespoke design and air conditioning supplier PACAIR following the company’s on-going success as an official Value Added Reseller (VAR).

PACAIR offers its services across Mitsubishi Electric’s comprehensive range of air conditioning, heating and ventilation products and the contract renewal reflects the continued belief by PACAIR founder Nigel Palmer, in the value of relationships in today’s highly competitive industry.

“Our sales have gone from strength to strength despite the incredibly competitive market and we put this down to our knowledge in giving customers the service levels they expect, combined with our relationship with Mitsubishi Electric, our other supply chain partners and especially our clients,” explained PACAIR Director, Nigel Palmer.

The Hemel Hempstead-based supplier offers specialist independent support and has built an experienced team covering all aspects of the supply chain from initial design to final commissioning; PACAIR staff have experience ranging from three to thirty plus years within the air conditioning industry. 

“Nigel and his team have developed an outstanding reputation for their first-class levels of customer service and these match the high standards that we expect,” explained Deane Flint, Mitsubishi Electric’s Sales & Marketing Director. “We are delighted to be able to demonstrate our faith in his company’s approach with this new deal.”

PACAIR was founded by Nigel Palmer, who has developed a team of key people to offer a full nationwide design service to customers in the commercial, leisure, retail and high-end residential sectors. The deal with PACAIR is a non-exclusive agreement.

“We have always seen Mitsubishi Electric as pioneering and providing the most innovative and energy efficient solutions on the market, so we are delighted with how well the relationship has progressed,” said Nigel Palmer.

Palmer also paid tribute to PACAIR’s supportive customers over the last few years and stated: “This deal strengthens our ability to offer our customers a world-class brand enhanced by the bespoke design, sales, and technical expertise of our staff.”

With the company celebrating its 10thanniversary this November, Palmer also took the opportunity to offer special thanks to PACAIR’s supportive loyal customer base and supply chain partners who have allowed the company to succeed during the tough economic times of the last few years.

If you would like to find out more about the added value PACAIR can offer to your projects, call the company on 01442 254401 or email


Photograph caption: (l to r) Deane Flint and Nigel Palmer celebrate the new deal.

Note to editor:

Founded in 1921, Mitsubishi Electric is a global, market leading, environmental technologies manufacturer, producing an advanced range of heating, air conditioning and ventilation equipment. The company realises that ensuring the right solutions are selected for each individual building, requires collaboration by all involved. Mitsubishi Electric has therefore changed the way it does business to ensure engagement with all involved in delivering sustainable buildings so that together, we can make a world of difference.

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“Nigel and his team have developed an outstanding reputation for their first-class levels of customer service and these match the high standards that we expect.”
Deane Flint