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Rob Mitchell beside a QSR ConnectSmart Kitchen screen, supplied by CST, at Drake & Morgan's venue, The Anthologist
 

City restaurant group brings harmony to the kitchen pass

5/15/2013 10:30 AM EST  -   CST
Drake & Morgan also cuts wait times, improves food quality and increases customer spend with ConnectSmart kitchen automation solution implemented by CST
When it comes to lunch, workers in the City tend to have high expectations but only 45 minutes to meet them. Which is a problem for restaurants. But Drake & Morgan, the female-focused, London-based restaurant and bar group, has managed to cut wait times,...
CustomerCall at Bibis
 

Bibis Italianissimo ups service with Call Systems Technology’s paging system

3/26/2013 6:57 AM EST  -   CST
No lost customers in the bar at Bibis
Bibis Italianissimo is a bustling Italian restaurant in the heart of Leeds. Over the last three decades it has become a popular dining and show time destination, offering good food and drinks served with friendly Italian hospitality. The aim is to give a taste of Italy with a Yorkshire twist.

With over 300 covers and 120 tables, Angelo Plazzi, restaurant general manager,...
TableScout from CST
 

Faster table turns

3/6/2013 10:30 AM EST  -   CST
CST’s new TableScout keeps staff up to speed
Call Systems Technology (CST) has launched TableScout, a staff paging system that turns tables faster, increases staff efficiency and helps serve more customers. TableScout is ideal for large restaurants and especially those on different levels, where it’s difficult to monitor effectively all parts of the dining area.

TableScout pagers can be used standalone or...
CST's Tracksmart tracks where customers are sitting
 

Calling number forty nine – not any more

2/21/2013 9:39 AM EST  -   CST
CST’s new TrackSmart helps waiters deliver food to the right table
Call System Technology’s (CST) new TrackSmart is ideal in restaurants where customers order at a central point, find a table and wait for their order to arrive.  Up till now waiters have had to shout out a number, look for a wooden spoon or rely on customers waving at them so they know where to take the order.

With the launch of CST’s...
QSR restaurant automation from CST will be at Hospitality 2013
 

Be Smart. ConnectSmart

12/3/2012 10:13 AM EST  -   CST
ConnectSmart restaurant solutions by QSR Automations delivering better customer service, enhanced food quality and increased profits

Stand 755, Hospitality 2013, Jan 21-23, NEC Birmingham
As more and more restaurateurs accept the huge benefits that restaurant automation can deliver, the ConnectSmart® solution by QSR Automations® will be on display at Hospitality 2013. The package connects the restaurant...
CST shows the latest hospitality communications including multi-function DECT handsets at Hospitality 2013
 

Shhhhh – it’s good to talk...  communications get discreet @ Hospitality

11/29/2012 10:38 AM EST  -   CST
Two-way radios that don’t bark and phones that can be pagers, alarms and radios: the latest hospitality technology from CST
Stands 526 & 755, Hospitality 2013, Jan 21-23, NEC Birmingham

The great thing about two-way radio is that it’s instant and effective.  The bad news is that it’s bulky, loud and obtrusive – the last things you want near guests and customers.  At Hospitality 2013 Call Systems Technology...
WaiterCall from CST speeds up service
 

The call for efficient service

11/20/2012 9:17 AM EST  -   CST
Call Systems Technology’s new WaiterCall: smaller transmitter, bigger range
Restaurants are always looking for ways to improve customer satisfaction, encourage higher spending and increase return visits without letting their operational costs spiral out of control. Call System Technology’s WaiterCall™ system helps restaurants increase their profitability by speeding up and improving their service, thus...
New booking system speeds outpatients from entrance to department
 

Patients are doing it for themselves

11/6/2012 8:05 AM EST  -   CST
CST’s EasyCall buttons give reassurance to outpatients at The Royal Surrey County Hospital
The Royal Surrey County Hospital, based just outside Guildford, offers a full range of general hospital services and specialist care including cancer, ear, nose and throat, maxillo-facial and oral surgery. As a major treatment centre, it has a bustling outpatients department seeing about five to six thousand patients...
CST launches Motorola CLP mini two-way radio
 

Better staff communication, better customer service

10/3/2012 5:46 AM EST  -   CST
Call Systems Technology launches the Motorola CLP mini two-way radio for catering and dining environments
Call Systems Technology is launching the Motorola CLP PMR446 lightweight and compact two-way radio. Designed to be worn discreetly by catering staff, it enables reliable and high quality communication even in noisy restaurant environments. It delivers all the instant communication advantages of traditional...
CST pagers and call buttons help deliver superior customer service at Rhinefield House Hotel
 

High Tech Pagers Help Deliver High Service Standards to Rhinefield House Hotel’s...

9/26/2012 6:58 AM EST  -   CST
Hotel extends CST’s wireless communications to deliver superior guest service in all areas
The Rhinefield House Hotel, beautifully situated within the New Forest, Hampshire, has operated more efficiently for the past 18 months thanks to the Call Systems Technology (CST) Genesis paging system it has been using. So when Rhinefield House management wanted to improve the hotel’s conference service, it asked whether...