News : online reputation management

SMPR have become Associate Members of the Energy & Utilities Alliance (EUA).
SMPR, providers of bespoke PR solutions for the energy and utilities sector, have become Associate Members of the Energy & Utilities Alliance (EUA).



The Energy and Utilities Alliance (EUA) is a not-for-profit trade association with over 100 years of experience. Providing a leading industry voice to...

Winners of the 2013 Tomorrow’s FM Product & Services Awards
SMPR are winners of the 2013 Tomorrow’s FM Product & Services Awards for their public relations services for the Facilities Management sector.



Tomorrow’s FM, the online magazine for the facilities management sector, has announced the winners of their ‘Products & Services Awards 2013’. These new awards celebrate...

Businesses who write their own glowing reviews are to be named and shamed, a move, which could lead to loss of revenue and irreparable damage.
Businesses To Be Named And Shamed Over Fake Reviews

Businesses who write their own glowing reviews are to be named and shamed, a move, which could lead to loss of revenue and irreparable damage.

Reviews and referrals count for an average of 70% of a company's new...

Negative mentions about a business or its products on the internet could hit a company in the balance sheet, and once a company has a poor online reputation, it could spread like a virus. Companies need to take ownership of their online reputation to avoid potential disaster
Over 85% of purchasers research the web for reviews and feedback before making a purchase, and 70% of potential customers will not make an...

Private information on the Internet is not so private, and the way your children interact on the web today could come back and harm them later on in adult life
In today's connected world, nine out of ten children have a mobile phone, and are able to communicate with others as never before. Facebook, instant messaging, E-mail, Twitter, Instagram, Tumblr, blogs and forums, with new platforms cropping up as others...

Private information on the Internet is not so private, and the way your children interact on the web today could come back and harm them later on in adult life.
In today's connected world, nine out of ten children have a mobile phone, and are able to communicate with others as never before. Facebook, instant messaging, E-mail, Twitter, Instagram, Tumblr, blogs and forums, with new platforms cropping up as...

Everyday UK businesses lose out on new sales due to fake or unjust reviews, affecting both the local economy and local unemployment rates.
Review sites such as Qype, Yelp and Trip Advisor encourage consumers to write reviews but do not authenticate them or attempt to prove that the reviewer is genuine. It is estimated that 1 in 10 reviews are fake.

The Internet is part of everyday life and the first port of...