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Mobile operators bring the fight to WhatsApp and Viber

Singapore-based e-horizon has delivered a new generation of products to a mobile operator in Asia, including a new type of app innovation called a mobile soft device. What distinguishes a mobile soft device from traditional communication apps is full integration with the core mobile network, which allows mobile operators to provide completely new types of services to subscribers.
 

Avtec Consoles Integral to Hamblen County Emergency Communications Upgrade

GILBERT, S.C. (March 7, 2013) – Avtec’s Scout™ dispatching console played a pivotal role in helping Hamblen County, Tenn., bridge the gap as it integrated its diverse communications equipment to modern digital and Voice over Internet Protocol (VoIP) communications. Hamblen County officials discussed their success with more than 250 public safety delegates from across the United States, Canada, and Mexico during a...
 

Sumifru Improves Global Voice Communications with Silver Peak

Software-based WAN Optimization Enables Better Long-Distance Collaboration with Polycom VoIP
Global corporations often rely on voice-over-IP (VoIP) communications to collaborate across distributed...
 

Fluke Networks Launches Visual TruView, Industry’s First Truly Unified, Performa...

Scalable, single-appliance speeds network troubleshooting; addresses needs of more than half of today’s network engineers, who are dissatisfied with current tools to quickly identify network issues
LONDON, Cisco Live – January 29, 2013 – Fluke Networkstoday announced Visual...

2013 to Be the Year of BYOD and MDM

IT Connection Blog by Gary Barton
Summary Bullets:

· BYOD should be seen as an opportunity to boost worker efficiency.
· BYOD creates security challenges, but there are effective MDM solutions available.

2013 should be the year when the cloud stops being a buzz word and starts to gain real traction, particularly for IP voice and unified communications (UC) services.  The ‘cloud’ is an amorphous and much...

Powwownow extends portfolio into collaboration space

22 October 2012: Powwownow, the UK’s leading free conference call provider, today announced the launch of Powwownow Engage; a real-time collaborative tool that combines the highest quality HD video conferencing, phone and VoIP calls, presence and instant messaging plus much more – all via a single intuitive interface.

The development of Powwownow Engage continues...

Carrier mVoIP Grows Up

Leading research firm, Current Analysis, reports on the evolution of Carrier mVoIP Plays, from OTT Competitive Response to Segmentation Differentiation
Sterling, VA, USA, October 17, 2012 – Current Analysis, the market leader in continuous, tactical competitive intelligence for the telecommunications and information technology markets, announced today the release of their advisory report on Carrier mVoIP. Once...
 

Shape Media chooses Foehn’s hosted telephony solution

~ Media sales recruitment consultancy opts for Foehn hosted telephony to offer a 24/7 communications platform ~
London – 9 October 2012:  Media sales recruitment consultancy, Shape Media, has chosen managed communications provider Foehn, to provide a hosted telephony service, delivering a cost-efficient and scalable platform with 24/7 communications. The...

High Definition Voice, a Boon to the Contact Center – Really?

IT Connection Blog by Ken Landoline
Summary Bullets:

· As VoIP and SIP become commonplace in the contact center environment, high definition voice is a potentially appealing enhancement to improve agent/customer communications, which some believe would result in shortened call times and therefore reduced phone bills.
· However, with complaints about customer service escalating, there seem to be more pressing...
 

Telecommunications uninspiring? Don’t bank(sy) on it

~ Foehn commissions artist to jazz up office space to create the right impression ~
London, 25 September 2012 – Business communications provider, Foehn, has challenged the traditional view of communications providers by commissioning four pieces of bespoke wall art by artist, Mario Socrates, for its new office space.

The project came about due to the company’s founder, James Passingham, wanting to do things...