NAPA’s Michele Tsang to be a Featured Panelist at the Becker’s Hospital Review 2nd Annual CIO/HIT + Revenue Cycle Conference

North American Partners in Anesthesia (NAPA) announced today that Michele Tsang, Director of Revenue Cycle Management, will be a featured panelist during two panel discussions at the Becker’s Hospital Review 2nd Annual CIO/HIT + Revenue Cycle Conference. The event will be held on July 27-28, 2016 at the Fairmont Hotel in Chicago, IL.

Ms. Tsang will be participating in the panel discussion “Improving Patient Financial Communications” on Wednesday, July 27 at 9:50am. The panel will discuss high-deductible health plans shifting an increasing portion of revenue to self-pay sources, meeting the demands of consumerism and effective strategies in communicating financial obligations to patients. Other panelists include Lydia Stewart, RN, System Director of Denials and Variances, Franciscan Missionaries of Our Lady Health System and Leigh Williams, Administrator, Business Systems, UVA Health System.

Ms. Tsang will also be serving on the panel “The Role of Data Analysis in the Revenue Cycle” taking place on Thursday, July 28 at 10:50am. During this session, the panelists will explore topics including the notable transformation of analytical capabilities in revenue cycle management and denial management in hospitals. The panel, moderated by Molly Gamble, Editor-in-Chiefs of Becker’s Healthcare, will also include panelists: Richard Lyman, FHFMA, CPHIMS, PMP, Vice President, Revenue Cycle, Advocate Health Care; Nayan Patel, CHCIO, FHIMSS, The Heart Hospital Baylor Plano; Jason Williams, Vice President, Business Analytics, McKesson/RelayHealth.

“Real-time, responsive and flexible data analytic tools are vital to revenue cycle operations to maximize medical revenue capture,” said Ms. Tsang. “Constantly slicing and dicing revenue cycle data is critical in determining the financial health of your organization and the efficiency of your staff.”

Michele Tsang joined NAPA in 2015 as Director of Revenue Cycle in our Syracuse office. In her role, Ms. Tsang oversees the billing and claim reconciliation and payment posting activities across various databases. In addition, she manages a staff of over 60 employees including supervisors, billing specialists and payment posters. Prior to joining NAPA, Ms. Tsang served as Revenue Cycle Director – Physician Enterprise at St. Joseph’s Hospital Health Center in Syracuse, NY.    

The Becker’s Hospital Review 2nd Annual CIO/HIT + Revenue Cycle Conference is an educational networking event for hospital and health system CIO, CMIO and Revenue Cycle leaders. For more information on the event, click here.

Media Contact
Jillian Hoenigmann, Marketing Manager
North American Partners in Anesthesia
P: (516) 945-3030

About North American Partners in Anesthesia
As a clinician-led organization, North American Partners in Anesthesia (NAPA) is redefining healthcare, delivering unsurpassed excellence to its partners and patients every day. In three decades, NAPA has grown to become one of the nation’s leading single-specialty anesthesia and perioperative management companies, serving more than one million patients annually in more than 200 healthcare facilities throughout the Northeast, Mid-Atlantic, Midwest and Southeast. Our highly skilled teams of clinicians participate in groundbreaking leadership development and customer service training programs to deliver optimal results to patients, surgeons, healthcare administrators and staff. Through our exceptional perioperative leadership, research, innovations and state-of-the-art technologies, NAPA offers real solutions driven by evidence-based outcomes to dramatically accelerate operational efficiencies, increase satisfaction ratings and enhance safety and profitability. For more information, please visit


About Us

Founded in 1986 by the anesthesia group from Long Island’s North Shore University Hospital, North American Partners in Anesthesia (NAPA) is now the leading specialty anesthesia management company in the United States. Our basic charter is simple. NAPA partners with hospitals, ambulatory surgical centers and physician offices to provide anesthesia services and perioperative leadership that enhance operating room performance, revenue, and patient and surgeon satisfaction. Our ability to consistently deliver on this partnership model has created NAPA’s stellar reputation nationwide.