Ricoh’s new ProcessDirector 3.5 enhances support for integration and data exchange

Ricoh Europe, London, 1 November 2016 – Ricoh has further enhanced Ricoh ProcessDirector to streamline production with the simplified and automated exchange of data and files.

Version 3.5 of the process automation tool offers two new key benefits. Firstly, the MarcomCentral Connect feature enables seamless communication with Ricoh’s marketing asset management and web to print software, MarcomCentral. Orders placed in MarcomCentral are passed into a production workflow for tracking and fulfilment, and, using the Preference Management feature in Ricoh ProcessDirector, the appropriate communication channel is selected automatically. Once the production process is complete a notification is sent back to MarcomCentral.

Secondly, the Web Services Enablement Feature integrates with external systems for the easy exchange of data. Jobs can be created and their progress through the workflow can be monitored easily. It offers the ability to exchange a print file and content as well as the results of the processing that data has been through. Third party solutions can also communicate with Ricoh ProcessDirector 3.5 directly, such as MIS or other business management solutions.

Benoit Chatelard, Vice President, Production Printing, Ricoh Europe, explains: “It is all about making clients’ lives easier. It has simplified the exchange of data and communications between all the systems in the user’s environment and ProcessDirector. The key to Ricoh ProcessDirector 3.5 and its new features is an all-round extended capability and ease of integration. It delivers more flexible data and file communication which further develops and supports the demands of our clients’ busy production environments. This enables us to support longer term co-operation.”

Ricoh ProcessDirector 3.5 now also supports XML files as a job submission format enabling easier integration with other external solutions in the workflow. It also features a new simplified and modernised user interface. Designed with a familiar look and feel, it has improved responsiveness to common tasks such as device and job management and is more intuitive.

Added Chatelard: “We are shipping the new user interface alongside the traditional one enabling clients to use them side by side as they make the transition.”

He concludes: “Ricoh ProcessDirector 3.5 is offered as a set of modules and clients can adopt more functionality as their business grows. It is universal and can work with legacy systems so it can fit easily into existing environments.”

Ricoh Process Director 3.5. is available now across Europe.

For more information on Ricoh solutions visit

For further press information, please contact: 
Ricoh Europe PLC 
Jack Gibson 
Tel: +44 (0) 203 033 3766 

Join us on Facebook: 
Follow us on Twitter: 
Visit the Ricoh media centre at:

| About Ricoh
Ricoh is a global technology company that has been transforming the way people work for more than 80 years. Under its corporate tagline – imagine. change. – Ricoh continues to empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth. These include document management systems, IT services, production print solutions, visual communications systems, digital cameras, and industrial systems.

Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ending March 2016, Ricoh Group had worldwide sales of 2,209 billion yen (approx. 19.6 billion USD). For further information, please visit


Om oss

| Om Ricoh Sverige |Ricoh Sverige AB är ett ledande teknikföretag inom dokument- och informationshantering. Bolaget erbjuder heltäckande lösningar för kunders IT-miljöer med ett brett utbud av utrustning, mjukvaror, tjänster och konsultverksamhet. Bolaget har specialiserad expertis inom bland annat IT-tjänster, utskriftshantering och grafisk kommunikation. Ricoh Sverige har cirka 450 anställda i en rikstäckande organisation med 11 egna Center och 23 Ricoh Corporate IT Partner och samarbete med ytterligare cirka 40 större återförsäljare över hela Sverige. Ricoh Sveriges totala försäljning uppgick till cirka 1,5 miljarder SEK för räkenskapsåret som avslutades 31 mars 2016. | Om Ricoh |Ricoh är ett globalt teknikföretag som specialiserar sig på kontorsutrustning, grafiska produktionslösningar, system för dokumenthantering och IT-tjänster. Huvudkontoret ligger i Tokyo och Ricoh-koncernen har verksamhet i cirka 200 länder och regioner. Intäkterna från Ricoh Groups globala försäljning för räkenskapsåret som avslutades den 31 mars 2017 uppgick till totalt 2 028 miljarder YEN (ca 18,2 miljarder USD).Den största delen av företagets intäkter kommer från försäljning av produkter, lösningar och tjänster som förbättrar och förstärker samverkan mellan människor och information. Ricoh tillverkar även prisbelönta digitalkameror och specialtillverkade industriprodukter. Ricoh är känt för god teknikkvalitet, bra kundservice och ett stort miljöansvar.Under företagets tagline imagine. change. hjälper Ricoh företag att modernisera sina arbetsmetoder och ta tillvara på medarbetarnas initiativförmåga.


Dokument & länkar


It is all about making clients’ lives easier. It has simplified the exchange of data and communications between all the systems in the user’s environment and ProcessDirector.
Benoit Chatelard, Vice President, Production Printing, Ricoh Europe