Sears Canada Inc. offers Canadian consumers a diverse array of shopping options, with department and specialty stores, Canada’s most extensive general merchandise catalogue, a comprehensive website, and a broad range of home-related services. With annual revenues of over $5 billion, Sears and its 30,000 associates are committed to satisfying customers by providing products and services of superior value through personal shopping, catalogue and internet ordering. The Sears catalogue, issued to more than 3 million households, reaches Canadians from the country’s largest urban centres to the smallest rural and northern communities. 24-hour, bilingual service is offered from two call centres located in Belleville, Ontario, and Montreal. Sears is supported by over 1,800 merchandise pick-up locations most of which are operated by independent owners known as Sears Catalogue Agents. Sears offers online shopping at www.sears.ca, which includes company information, and an extensive array of services and products. 118 department stores across the country offer a broad range of merchandise from apparel and home fashions to appliances. 48 free-standing Sears Home stores offer one of Canada's broadest assortments specializing in home furnishings, major appliances and home electronics. 11 Outlet stores sell surplus merchandise and 4 Floor Covering Centres and 4 Appliances and Mattresses stores offer a focused assortment of products and services. 269 locally-owned Hometown Dealer Stores in smaller communities offer major appliances, home electronics, lawn and garden and some also display home furnishings.