24/7 Hotline Gives Customers Anytime Access to Eriez® 5-Star Service®

News for the Aggregate, Ceramics,
Coal Processing, Food Processing,
Glass, Metalworking, Minerals Processing,
Pharmaceutical, Plastics and Recycling Industries

Erie, PA — To handle customers’ requests any day of the week and any time of day, Eriez®  operates a 24/7 5-Star Service®hotline.  Eriez representatives are there to assist with everything from emergency equipment service calls to complete rebuilds.

“Eriez 5-Star Service offers the 24/7 hotline for customer convenience,” says Dave Hansen, Eriez 5-Star Service Center Manager. “We want all of our customers to know, no matter the problem, the day or the time, Eriez is here for you.”

Eriez 5-Star Service technicians are trained and ready to expertly handle even the toughest service projects. Eriez offers equipment inspection and repair services at the 5-Star Service Center, located in Erie, Pa., as well as on-site at customers’ facilities.

Eriez 5-Star Service includes, Rebuild Program with “as new” warranties, Lift Magnet Certification to ensure ASME compliance and Inspection and Preventive Maintenance Service for both Eriez and non-Eriez equipment. Eriez 5-Star Service utilizes original OEM parts, components and assemblies for all jobs.

For more information about Eriez 5-Star Service, or to arrange for service, call Eriez’ 24/7 service hotline toll-free at 888-999-ERIEZ (3743) or visit www.eriez.com/products/service.

Eriez is recognized as world authority in separation technologies. The company’s magnetic lift and separation, metal detection, materials feeding, screening, conveying and controlling equipment have application in the process, metalworking, packaging, plastics, rubber, recycling, mining, aggregate and textile industries. Eriez manufactures and markets these products through 12 international facilities located on six continents. For more information, call toll-free (888) 300-ERIEZ (3743) within the U.S. and Canada. For online users, visit www.eriez.com or send email to eriez@eriez.com. Eriez World Headquarters is located at 2200 Asbury Road, Erie, PA 16506.


Ed Stevens, Stevens Strategic Communications


John Blicha, Eriez



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