Leading South East African Operator selects Tecnotree for customer experience driven BSS Transformation
Stock Exchange Release
17 October 2016 at 5.30 p.m.
Espoo, Finland -Tecnotree, a global provider of telecom IT solutions, today announces that it has been selected by leading South East African operator, to deliver a full BSS transformation project. Via a suite of services, the operator’s subscriber base will benefit from an enriched integrated customer experience. The order is worth USD 8 million and deliveries are expected to be completed in 2017.
The multi-year strategic project will see Tecnotree deploy a complete BSS platform transformation based on Tecnotree AgilityTM Enterprise Suite of products, comprising of Unified Product Catalog, Customer Lifecycle Management, Convergent Billing System, Loyalty & Campaign Management System and Tecnotree Application Platforms. The operator has initiated the project to offer unmatched omni-channel customer experience to drive customer value across their quad play offerings on GSM, FXL, ISP and IPTV.
“This project provides a key example of how operators can deliver exceptional customer experience, while simultaneously improving productivity and maximising revenues with digital services,” says Padma Ravichander, CEO, Tecnotree. “We are extremely happy to be trusted as the partner for enabling operator's digital transformation journey based on our renewed product portfolio and extensive experience in the emerging markets.”
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Tecnotree is a global provider of telecom IT solutions for the management of products, customers and revenue. Tecnotree helps communications service providers to transform their business towards a marketplace of digital services. Tecnotree empowers service providers to monetise service bundles, provide personalised user experiences and augment value throughout the customer lifecycle. With around 900 telecom experts, Tecnotree serves around 90 service providers in around 70 countries. Tecnotree is listed on the main list of NASDAQ Helsinki with the trading code TEM1V. For more information on Tecnotree, please visit www.tecnotree.com.