Teleca to deliver end-to-end testing and monitoring of mobile services to 3

Teleca to deliver end-to-end testing and monitoring of mobile services to 3 3 Italy has chosen Teleca to develop an end-to-end testing and monitoring solution for mobile services that will enable the operator to emulate the end user's experience of specific services and monitor the performance and reliability of such services throughout its network. The solution is based on Teleca's framework for end-to-end testing and monitoring and customised for 3. The framework makes the end-to-end testing and monitoring of services easy and automatic for operators. Using the solution enables operators to be proactive and increase their service levels to customers. Examples of typical services are MMS and e- mail. The solution also allows roaming and interoperability service levels to other operators to be monitored and competitive analyses to be carried out. "Customer satisfaction is essential to 3's success. We therefore invest in solutions such as Teleca's E2E testing and monitoring service, which adds value to our innovative multimedia services and enables us to perceive them in the same way as the end users do," says Alfeo Pareschi, head of product development at 3. "3's decision to use our E2E testing and monitoring service is further proof of Teleca's technological leadership. We're confident it will add value. The solution will enable 3 to ensure high and reliable service levels in the network and also to test new services before launching them," says Roger Carlhammar, General Manager Operators at Teleca. Teleca will be present at the 3GSM World Congress in Cannes on 23-26 February. Welcome to stand E68 in Hall 2. For more information, contact: · Francesco Cardinale, Managing Director, Teleca Solutions Italia SpA, tel: + 39 348 401 5193 · Roger Carlhammar, General Manager Operators, Teleca, mobile: +46 702679419 · Gian Marco Litrico, Director of external and media relations 3, tel: +39 02 44582129 Teleca is an international consulting company developing and applying advanced technology. The company's business concept is to strengthen the customers' market position and time to market. Teleca builds and integrates solutions for technology and software intensive customers worldwide. Core values are honesty, reliability and hard work. The company has more than 2,700 employees with operations in 15 countries in Asia, Europe and USA. Teleca is quoted on the Attract40 list of Stockholmsbörsen (Stockholm stock exchange). www.teleca.com ------------------------------------------------------------ This information was brought to you by Waymaker http://www.waymaker.net The following files are available for download: http://www.waymaker.net/bitonline/2004/02/23/20040223BIT00110/wkr0001.doc http://www.waymaker.net/bitonline/2004/02/23/20040223BIT00110/wkr0002.pdf

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Teleca is a world-leading expert and supplier of software services for all industries where mobile and wireless solutions are used. We offer world class operations and execution capability, both on-site and offshore. Teleca’s technology experts help the leaders and innovators of the connected devices industries deliver products and services that add new dimensions to the networked community. Our unmatched mobile software solutions, global reach and engineering experience enable you to realize your products and visions. In essence, we help the industry offer users great mobile experiences using turnkey, cost effective solutions with faster time to market. We are increasingly using Open Source Software components and software created by our strategic partner network to make our offerings even more comprehensive – and our customers ever more successful. Due to our unique position in the market place we are able to rapidly understand emerging market trends and needs and to proactively propose solutions to our customers. Telecas scale and global reach are unique. We support our customers wherever they are. Teleca has approximately 2,000 employees in 12 countries in Asia, Europe and North America. Teleca. Engineering mobile solutions.

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