Teleperformance Nordic strengthens its nearshore offering and launches ‘The Nordic Experience Abroad!’

STOCKHOLM, October 24, 2016 – Teleperformance Nordic, part of Teleperformance Group, the worldwide leader in outsourced multichannel customer experience management, announced it has expanded its nearshore offering to include Crete, Greece.  

The existing Teleperformance facility in Chania, Crete will provide high-quality customer care, customer acquisition and technical support solutions to Nordic clients in Nordic languages such as Swedish, Danish, Norwegian and Finnish.

The initiative referred to as “The Nordic Experience Abroad!” will offer new career opportunities for both current employees and potential candidates based in the Nordic countries to live and work in Crete, Greece.

“Teleperformance Nordic continues to find ways to leverage the Group’s unmatched worldwide operating footprint,” said Jonas Olsson, Chief Operations Officer, Teleperformance Nordic. “By providing an attractive recruitment package which include flights, accommodation and various benefits, we offer employees and candidates an additional career path and a chance to explore living and working abroad which we believe would greatly contribute to their overall professional experience and CV.”

"It is with great pride that we can offer these types of opportunities to our employees,” said Jonas Berggren, Chief Executive Officer, Teleperformance Nordic.Furthermore, the initiative aims to meet the changing business needs of our clients and the market by continuously evolving and growing our support channels and Nordic language delivery options to address specific language availability and cost efficiency. We are pleased to add the Crete site to our operational facilities serving the Nordic market."

The state-of-the-art facility will be located in the heart of Chania, Crete. Teleperformance Group serves the world’s most successful brands in over 160 markets in 75 languages. 

Teleperformance Nordic employs over 1.500 people in the Nordic region and are located in Sweden, Denmark, Finland and Norway.

Teleperformance Nordic
Ramona Janson, Marketing & Communications

Ramona.Janson@se.teleperformance.com
+46 709 48 88 09

Teleperformance (RCF - ISIN: FR0000051807 - Reuters: ROCH.PA - Bloomberg: RCF FP), the worldwide leader in outsourced omnichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. In 2015, it reported consolidated revenue of €3.4 billion ($3.7 billion, based on €1 = $1.11).  The Group operates 147,000 computerized workstations, with close to 190,000 employees across 311 contact centers in 65 countries and serving more than 160 markets. It manages programs in 75 languages and dialects on behalf of major international companies operating in a wide variety of industries.

About Us

Teleperformance (TEP – ISIN: FR0000051807 – Reuters: ROCH.PA – Bloomberg: TEP FP), the worldwide leader in outsourced omnichannel customer experience management, serves companies and administrations around the world, with customer care, technical support, customer acquisition (Core Services), as well as with online interpreting solutions, visa application management services, data analysis and debt collection programs (Specialized Services). In 2017, Teleperformance reported consolidated revenue of €4,180 million (US$4,720 million, based on €1 = $1.13). The Group operates 171,000 computerized workstations, with 223,000 employees across 350 contact centers in 76 countries and serving 160 markets. It manages programs in 265 languages and dialects on behalf of major international companies operating in a wide variety of industries. Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC Large 60, CAC Next 20, CAC Support Services, STOXX 600, SBF 120, S&P Europe 350 and MSCI Global Standard. They also have been included in the Euronext Vigeo Eurozone 120 index since December 2015 and in the FTSE4Good Index since June 2018 with regard to the Group’s performance in corporate responsibility. Teleperformance Nordic has 6 contact centers across Scandinavia: Sweden, Denmark, Norway and Finland. In 2016 it launched its nearshore site in Crete. Teleperformance offers innovative contact center solutions, representing many Nordic and international brands and covering a broad range of industry sectors.

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The existing Teleperformance facility in Chania, Crete will provide high-quality customer care, customer acquisition and technical support solutions to Nordic clients in Nordic languages such as Swedish, Danish, Norwegian and Finnish.
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“Teleperformance Nordic continues to find ways to leverage the Group’s unmatched worldwide operating footprint. By providing an attractive recruitment package which include flights, accommodation, and various benefits, we offer employees and candidates an additional career path and a chance to explore living and working abroad which we believe would greatly contribute to their overall professional experience and CV.”
Jonas Olsson, Chief Operations Officer, Teleperformance Nordic