Tieto digitalizes the Swedish Civil Contingencies Agency

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Tieto has signed an agreement relating to information management services with MSB – the Swedish Civil Contingencies Agency. The duration of the agreement is two years with a possibility to extend it to four years.

The agreement includes delivery, installation, configuration, adaptation, and implementation of a document and case management system. It also covers staff training as well as service, support, and maintenance services. In addition, the agreement contains an option for migrating MSB's current registration system.

The new solution is based on Public 360°, an industry-leading system providing MSB with a shared, comprehensive platform for simple and efficient case and document management. It offers accessible tools whereby the entire organization can work together and gives users modern system support with improved traceability and a possibility to adapt administrator support to different types of cases.

- Many authorities are faced with the dual challenge of both operating more efficiently and introducing new services for citizens and employees. We are looking forward to helping MSB modernize its IT support in this area, and we are glad that our investment in document and case management continues to bring about these types of breakthroughs, says Madeleine Rittner Chami, Head of Government, Tieto.

The agreement entered into force on 1 September 2016.

For further information, please contact:

Madeleine Rittner Chami, Head of Government, Tieto Sweden,
tel. +46 (0)703 56 22 03, e-mail: madeleine.rittner.chami[at]tieto.com


MSB –  The Swedish Civil Contingencies Agency
is a state authority responsible for developing the capacity of the society for preventing and coping with accidents and crises. www.msb.se

Tieto aims to capture the significant opportunities of the data-driven world and turn them into lifelong value for people, business and society. We aim to be customers’ first choice for business renewal by combining our software and services capabilities with a strong drive for co-innovation and ecosystems www.tieto.com  

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