Trafficmaster Trackstar makes the most of standards in a challenging economic climate

Trackstar are delighted to announce that following continual development of their Quality management systems within the stolen vehicle tracking service, they have successfully passed year 2 of their BSI ISO 9001:2008 accreditation and have also obtained an extension to cover any stolen vehicle tracking services that they may choose to offer this area of the business. Trackstar turned to management system standards to ensure more predictable outcomes and repeatable successes, and to build confidence and trust. A Management system based on industry best practice enables Trackstar to be consistent in the delivery of products. With this in mind, they are committed to developing and embracing management standards and certification to an internationally-recognised management system standard. Trackstar has looked at certification as an investment that will allow the business to prosper. Repeated certification to ISO 9001 helps the business develop a strong reputation as a company that delivers high quality, helping to retain existing customers and attract new ones as well as being able to prove commitment to high quality, high customer experience. BSI Management Systems is one of the world’s largest certification bodies, with over 60,000 certified locations and clients in more than 100 countries. Operating through a global network, BSI Management Systems provides assessment, certification and training services in all critical areas of management disciplines. John Lawrence, Director of Trackstar says “special recognition goes to Mike Geaney and Tanya Pack in Trackstar Operations, who were recognised by the BSI auditor as being “confident, competent and having excellent customer facing skills”, as well as Geraldine Fergie, Head of Business Services and Laura Orange, Head of Trackstar for the successful management of the Trackstar Operations team.” John goes on to say “This accreditation not only endorses what we are doing within Trackstar operations, but also gives our partners the confidence that they have made the right choice.” “The certification message is a good one,” says Rob Wallis, Managing Director for BSI Management Systems UK. “Regardless of the size of your organisation or your specific area of business, now is the time to shout about being certified to a management system.” Wallis highlights five powerful reasons why certification rather than compliance can create a robust platform from which to operate your business in times of economic challenge: • Boosts credibility/reputation and can be used as a marketing tool • Increases chances of winning tenders • Helps build powerful relationships with regulators • Can help achieve lower insurance premiums • Provides a fresh set of eyes from outside the organisation • Will identify opportunities for improvement and change For more information about Trackstar and Trafficmaster’s other services visit www.trafficmaster.co.uk

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