Schedule for third quarter financial results and teleconference call

SCHEDULE FOR THIRD QUARTER FINANCIAL RESULTS AND TELECONFERENCE CALL Transcom WorldWide S.A., the European CRM specialist, will release its financial results for the third quarter and nine months ended September 30, 2003 at 09:00 Central European Time on Thursday, October 23, 2003. The company will host a conference call to present the results at 11.00 Central European Time on the same day. The teleconference will also be webcast at www.transcom-worldwide.com. Presenters: Keith Russell - Chief Executive Officer Stephen Downing - Chief Financial Officer If you wish to register for the conference call, please send an email to transcom@sharedvalue.net by 12.00 CET on Wednesday, October 22, 2003, referencing 'Transcom' in the subject line. Transcom WorldWide is a rapidly expanding Customer Relationship Management (CRM) solution provider, with 35 centres employing more than 7,800 people delivering services to 19 countries - Luxembourg, Sweden, France, Denmark, Germany, Finland, Italy, Switzerland, Norway, the Netherlands, Spain, Austria, Morocco, Portugal, Poland, Estonia, Latvia, Lithuania and the UK. The company provides CRM solutions for companies in a wide range of industry sectors, including telecommunications and e-commerce, travel & tourism, retail, financial services and utilities. Transcom offers clients a broad array of relationship management services, including inbound and outbound call handling, Interactive Voice Response, Internet Services, e-mail processing and fax broadcast. Client programs are tailor-made and range from single applications to complex programs, which are offered on a country-specific or international basis in up to 38 languages. Transcom WorldWide S.A.'A' and 'B' shares are listed on the Stockholmsbörsen O-List under the symbols TWWA and TWWB. ------------------------------------------------------------ This information was brought to you by Waymaker http://www.waymaker.net The following files are available for download: http://www.waymaker.net/bitonline/2003/10/17/20031017BIT00490/wkr0001.doc http://www.waymaker.net/bitonline/2003/10/17/20031017BIT00490/wkr0002.pdf

About Us

Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 29,000 customer experience specialists at 54 contact centers across 23 countries, delivering services in 33 languages to over 400 international brands in various industry verticals. Transcom WorldWide AB’s share is listed on the Nasdaq Stockholm Exchange under the ticker symbol TWW.

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