TRANSCOM REPORTS 21% INCREASE IN REVENUE AND 43% INCREASE IN NET INCOME FOR THE NINE MONTHS ENDED 30 SEPTEMBER 2005

Luxembourg, 20 October 2005 - Transcom WorldWide S.A. (‘Transcom’) (Stockholmsbörsen: TWWA, TWWB) Europe’s largest customer relationship management (CRM) operator by geographical footprint, today announced its financial results for the third quarter and nine months ended 30 September 2005 in accordance with International Financial Reporting Standards (IFRS). THIRD QUARTER HIGHLIGHTS • Net sales up 17% to €105.7 (€90.4) million • Profit before tax up 37% to €7.8 (€5.7) million • Net income up 51% to €5.6 (€3.7) million • Basic EPS up 60% to €0.08 (€0.05) • Launch of new call centres in Tunisia and Croatia NINE MONTH HIGHLIGHTS • Net sales up 21% to €320.4 (€266.0) million • Profit before tax up 40% to €22.0 (€15.7) million • Net income up 43% to €15.9 (€11.1) million • Basic EPS up 47% to €0.22 (€0.15) Note : All non sales numbers for 2004 above exclude goodwill amortization for comparative purposes Keith Russell, President and Chief Executive Officer, commented: “I’m delighted with Transcom’s financial and operational performance in the third quarter of 2005. We have delivered significant growth in sales and profitability as well as announcing important new contracts in CRM and debt collection. I am confident that we will adhere to our strategy of growing margins by developing our debt collections business as well as increasing our near shore, low cost, contact centre capabilities during the remainder of 2005 and into 2006.”

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Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 27,000 customer experience specialists at 45 contact centers across 20 countries, delivering services in 33 languages to international brands in various industry verticals.

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