Transcom reports revenues up by 22% to EUR 202.9 million, with EBITDA up 63% to EUR 21.0 million and net income increasi

Tanja SaarelaTanja SaarelaTRANSCOM REPORTS REVENUES UP BY 22% TO €202.9 MILLION, WITH EBITDA UP 63% TO €21.0 MILLION AND NET INCOME INCREASING FIVEFOLD TO €5.7 MILLION Luxembourg, 23 October 2003 - Transcom WorldWide S.A. ('Transcom') (Stockholmsbörsen: TWWA, TWWB), Europe's largest CRM operator by geographical footprint, today announced its financial results for the first nine months and third quarter ended September 30, 2003. NINE MONTH HIGHLIGHTS · Net sales up 22% to €202.9m (€165.8m) · Net income increases fivefold to €5.7m (€1.1m) · EPS before dilution increased to €0.08 (€0.02) · EBITDA up 63% to €21.0m (€12.9m) · Pre-Tax Profit more than tripling to €8.8m (€2.6m) · Cash flow from operations rises 60% to €17.0 (€10.6m) · New contract signed with "snowflake" · Transcom opened its first call centre in Portugal For further information please contact: Keith Russell, President and CEO +352 27 755 000 Dwayne Taylor, Investor & Press enquiries +44 20 7321 5010 ------------------------------------------------------------ This information was brought to you by Waymaker The following files are available for download: The full report The full report

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Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 29,000 customer experience specialists at 54 contact centers across 23 countries, delivering services in 33 languages to over 400 international brands in various industry verticals. Transcom WorldWide AB’s share is listed on the Nasdaq Stockholm Exchange under the ticker symbol TWW.