﻿<?xml version="1.0" encoding="utf-8"?><rss version="2.0" xmlns:media="http://search.yahoo.com/mrss/"><channel><title>Cision News</title><link>https://news.cision.com</link><description>Cision is the leading global provider of media research, distribution, monitoring and evaluation services. With over 40 locations throughout the world, Cision provides the insight, expertise and intelligence that improve performance and build reputations.</description><pubDate>Tue, 09 Jun 2026 06:34:09 GMT</pubDate><image><title>Cision News</title><width>146</width><height>60</height><link>https://news.cision.com</link><url>https://news.cision.com/Content/img/news-logo.png</url></image><item><title>Transcom Holding AB (publ): First quarter report 2026</title><link>https://news.cision.com/transcom-worldwide/r/transcom-holding-ab--publ--first-quarter-report-2026,c4345793</link><guid isPermaLink="false">cision5358980</guid><description><![CDATA[Q1 2026 highlights

• Revenue increased to €194.9M (€190.9)  

• Organic revenue growth of 5.3% vs Q1 2025 

• EBITDA excluding non-recurring items increased to €24.0M (€22.6) 

• EBITDA margin excluding non-recurring items increased to 12.3% (11.9%) 

• EBIT increased to €12.3M (€7.0) 

• Net debt/EBITDA ratio excluding non-recurring items improved to 3.4 (4.2) 

• Operating cash flow of €19.9M (€20.4)

Comments by the CEO: Strong Start to 2026 Powered by Deepening AI Adoption, Commercial Momentum, and Offshore Scale 

2026 has begun with strong momentum as we remain]]></description><pubDate>Thu, 07 May 2026 07:00:00 GMT</pubDate></item><item><title>Transcom Recognized by Frost &amp; Sullivan for AI-Driven Customer Experience Management (CXM) Innovation in 2026</title><link>https://news.cision.com/transcom-worldwide/r/transcom-recognized-by-frost---sullivan-for-ai-driven-customer-experience-management--cxm--innovatio,c4341643</link><guid isPermaLink="false">cision5353711</guid><description><![CDATA[Transcom has been awarded the 2026 Frost & Sullivan Technology Innovation Leadership Recognition for Customer Experience Management (CXM) in both North America and Asia-Pacific.

This recognition highlights Transcom’s leadership in AI-powered customer experience, combining advanced automation with a people-centric delivery model to improve efficiency, scalability, and customer satisfaction. 

Rather than pursuing theoretical AI experimentation, Transcom focuses on execution-led innovation. Through its global R&D hub, T:Labs, the company rapidly translates emerging technologies into]]></description><pubDate>Wed, 29 Apr 2026 12:00:00 GMT</pubDate></item><item><title>Transcom Holding AB (publ): Q1 2026 results announcement and webcast</title><link>https://news.cision.com/transcom-worldwide/r/transcom-holding-ab--publ--q1-2026-results-announcement-and-webcast,c4341635</link><guid isPermaLink="false">cision5353277</guid><description><![CDATA[Transcom Holding AB (publ) is pleased to invite you to its Q1 2026 financial update webcast on Thursday, May 7, 2026, at 10:00 CET, following the release of the Q1 2026 results at 09:00 CET. The report and presentation will be available on https://transcom.com/about-us/investor-relations.

Presentation details

Date/Time: May 7, 10:00 CET

Online Registration link:

https://app.livestorm.co/transcom-holding/transcom-holding-ab-q1-2026-results-presentation]]></description><pubDate>Wed, 29 Apr 2026 07:00:00 GMT</pubDate></item><item><title>Transcom Holding AB (publ): 2025 Annual Report</title><link>https://news.cision.com/transcom-worldwide/r/transcom-holding-ab--publ--2025-annual-report,c4338420</link><guid isPermaLink="false">cision5348816</guid><description><![CDATA[Transcom today released its 2025 Annual Report, Sustainability Report, and Corporate Governance Report, available from the company homepage, www.transcom.com.

The reports are available on https://www.transcom.com/global/about-us/investor-relations.]]></description><pubDate>Thu, 23 Apr 2026 07:00:00 GMT</pubDate></item><item><title>Transcom Holding AB (publ): Fourth quarter report 2025</title><link>https://news.cision.com/transcom-worldwide/r/transcom-holding-ab--publ--fourth-quarter-report-2025,c4309640</link><guid isPermaLink="false">cision5308650</guid><description><![CDATA[Q4 2025 highlights

• Revenue increased to €194.9M (€193.0)

• EBITDA excluding non-recurring items increased to €35.1M (€29.2)

• EBITDA margin excluding non-recurring items increased to 18.0% (15.1%)

• Operating cash flow increased to €18.1M (€8.9)

• Net debt/EBITDA was 3.3 (4.1)

Jan-Dec 2025

• Revenue decreased to €742.7M (€744.6)

• EBITDA excluding non-recurring items increased to €99.9M (€91.8)

• EBITDA margin excluding non-recurring items increased to 13.5% (12.3%)

• Operating cash flow increased to €71.9M (€55.6)

• Net debt/EBITDA was 3.3 (4.1)]]></description><pubDate>Thu, 19 Feb 2026 07:00:00 GMT</pubDate></item><item><title>Transcom Holding AB (publ): Q4 2025 results announcement and webcast</title><link>https://news.cision.com/transcom-worldwide/r/transcom-holding-ab--publ--q4-2025-results-announcement-and-webcast,c4303326</link><guid isPermaLink="false">cision5300643</guid><description><![CDATA[Transcom Holding AB (publ) is pleased to invite you to its Q4 2025 financial update webcast on Thursday, February 19, 2026, at 10:00 CET, following the release of the Q4 2025 results at 09:00 CET. The report and presentation will be available on https://transcom.com/about-us/investor-relations. 

Presentation details

Date/Time: February 19, 10:00 CET

Online Registration link: https://app.livestorm.co/transcom-holding/transcom-holding-ab-q4-2025-results-presentation (https://app.livestorm.co/transcom-holding/transcom-holding-ab-q4-2025-results-presentation?s=50d83da6-faed-49bf-9b6c-]]></description><pubDate>Thu, 05 Feb 2026 12:00:00 GMT</pubDate></item><item><title>Transcom Holding AB (publ) announces settlement of consent solicitation and exchange offer for all of its Senior Secured Floating Rate Notes due 2026</title><link>https://news.cision.com/transcom-worldwide/r/transcom-holding-ab--publ--announces-settlement-of-consent-solicitation-and-exchange-offer-for-all-o,c4284755</link><guid isPermaLink="false">cision5277072</guid><description><![CDATA[NOT FOR RELEASE, PUBLICATION OR DISTRIBUTION TO ANY PERSON LOCATED OR RESIDENT IN ANY OTHER JURISDICTION WHERE IT IS UNLAWFUL TO DO SO. PLEASE SEE THE IMPORTANT NOTICES AT THE END OF THIS ANNOUNCEMENT.

Stockholm, Sweden – December 19, 2025. Transcom Holding AB (publ) (the “Company”) announces today the settlement (the “Settlement Date”) of the exchange offer (the “Exchange Offer”) to exchange any and all of its €380.0 million in aggregate principal amount of its outstanding Senior Secured Floating Rate Notes due 2026 (the “Existing Notes”), and the related solicitation of consents (the “]]></description><pubDate>Fri, 19 Dec 2025 16:15:00 GMT</pubDate></item><item><title>Transcom Holding AB (publ) announces expiration and final results of consent solicitation and exchange offer for all of its Senior Secured Floating Rate Notes due 2026</title><link>https://news.cision.com/transcom-worldwide/r/transcom-holding-ab--publ--announces-expiration-and-final-results-of-consent-solicitation-and-exchan,c4283204</link><guid isPermaLink="false">cision5274831</guid><description><![CDATA[NOT FOR RELEASE, PUBLICATION OR DISTRIBUTION TO ANY PERSON LOCATED OR RESIDENT IN ANY OTHER JURISDICTION WHERE IT IS UNLAWFUL TO DO SO. PLEASE SEE THE IMPORTANT NOTICES AT THE END OF THIS ANNOUNCEMENT.

Stockholm, Sweden – December 17, 2025. Transcom Holding AB (publ) (the “Company”) announces today the expiration and final results of the exchange offer (the “Exchange Offer”) to exchange any and all of its €380.0 million in aggregate principal amount of its outstanding Senior Secured Floating Rate Notes due 2026 (the “Existing Notes”), and the related solicitation of consents (the “]]></description><pubDate>Wed, 17 Dec 2025 08:30:00 GMT</pubDate></item><item><title>Transcom recognised as a Leader in QKS Group’s 2025 SPARK Matrix™ for Contact Center Outsourcing Services</title><link>https://news.cision.com/transcom-worldwide/r/transcom-recognised-as-a-leader-in-qks-group-s-2025-spark-matrix--for-contact-center-outsourcing-ser,c4281357</link><guid isPermaLink="false">cision5273611</guid><description><![CDATA[Transcom is proud to announce it has been named Global CX Leader in QKS Group’s 2025 SPARK Matrix™ for the fourth consecutive year. The assessment spanning Contact Center Outsourcing Services (CCOS) worldwide places us globally in the Top 4 overall as well as the Top 3 for Service Excellence, cementing our position at the forefront of intelligence-driven CX services. 

The QKS Group SPARK Matrix™ is a rigorous industry framework that evaluates global CCOS providers based on their service capabilities and market differentiation. The 2025 evaluation highlights Transcom’s continued]]></description><pubDate>Mon, 15 Dec 2025 17:00:00 GMT</pubDate></item><item><title>Transcom named a Leader in NelsonHall's 2025 CX Services Transformation NEAT evaluation</title><link>https://news.cision.com/transcom-worldwide/r/transcom-named-a-leader-in-nelsonhall-s-2025-cx-services-transformation-neat-evaluation,c4276726</link><guid isPermaLink="false">cision5266639</guid><description><![CDATA[A new recognition for our already award-winning collection. Transcom today announced it has been recognized as a Leader in the 2025 NelsonHall NEAT vendor evaluation for CX Services Transformation. Transcom secured Leader status across three key market segments: Overall, CX Improvement Capability, and Cost Optimization Capability.

The NEAT report identifies Transcom as a top performer among major vendors, citing its ability to drive immediate benefits while meeting future client requirements through CX improvement, cost optimization, and revenue generation.

Transcom credits this]]></description><pubDate>Wed, 03 Dec 2025 15:30:00 GMT</pubDate></item><item><title>Transcom Holding AB (publ) announces early tender results of consent solicitation and exchange offer for all of its Senior Secured Floating Rate Notes due 2026</title><link>https://news.cision.com/transcom-worldwide/r/transcom-holding-ab--publ--announces-early-tender-results-of-consent-solicitation-and-exchange-offer,c4275632</link><guid isPermaLink="false">cision5265396</guid><description><![CDATA[NOT FOR RELEASE, PUBLICATION OR DISTRIBUTION TO ANY PERSON LOCATED OR RESIDENT IN ANY OTHER JURISDICTION WHERE IT IS UNLAWFUL TO DO SO. PLEASE SEE THE IMPORTANT NOTICES AT THE END OF THIS ANNOUNCEMENT.

Stockholm, Sweden – December 2, 2025. Transcom Holding AB (publ) (the “Company”) announces today the early tender results of the exchange offer (the “Exchange Offer”) to exchange any and all of its €380.0 million in aggregate principal amount of its outstanding Senior Secured Floating Rate Notes due 2026 (the “Existing Notes”), and the related solicitation of consents (the “Consent]]></description><pubDate>Tue, 02 Dec 2025 08:30:00 GMT</pubDate></item><item><title>Transcom strikes Gold at ECCCSA: wins "Best Customer Service into Europe" alongside Silver and Bronze honors</title><link>https://news.cision.com/transcom-worldwide/r/transcom-strikes-gold-at-ecccsa--wins--best-customer-service-into-europe--alongside-silver-and-bronz,c4273100</link><guid isPermaLink="false">cision5261954</guid><description><![CDATA[Transcom, TUI and Samsung Nordics have claimed a top spot on the podium at the prestigious European Contact Centre and Customer Service Awards (ECCCSA), taking home Gold, Silver, and Bronze awards during last night’s ceremony.

The event, which celebrates leading organizations in the European customer contact industry, highlighted Transcom’s excellence in customer delivery, particularly recognizing the outstanding performance of its team in Egypt and the joint effort with strategic clients, TUI and Samsung Nordics, with whom we built extraordinary partnerships with. 

Our joint]]></description><pubDate>Wed, 26 Nov 2025 15:00:00 GMT</pubDate></item><item><title>Transcom Holding AB (publ) announces consent solicitation and exchange offer for all of its Senior Secured Floating Rate Notes due 2026</title><link>https://news.cision.com/transcom-worldwide/r/transcom-holding-ab--publ--announces-consent-solicitation-and-exchange-offer-for-all-of-its-senior-s,c4268121</link><guid isPermaLink="false">cision5255141</guid><description><![CDATA[NOT FOR RELEASE, PUBLICATION OR DISTRIBUTION TO ANY PERSON LOCATED OR RESIDENT IN ANY OTHER JURISDICTION WHERE IT IS UNLAWFUL TO DO SO. PLEASE SEE THE IMPORTANT NOTICES AT THE END OF THIS ANNOUNCEMENT.

Stockholm, Sweden – November 17, 2025. Transcom Holding AB (publ) (the “Company”) has today commenced an offer (the “Exchange Offer”) to Eligible Holders (as defined below) to exchange any and all of its €380.0 million in aggregate principal amount of its outstanding Senior Secured Floating Rate Notes due 2026 (the “Existing Notes”) for new Senior Secured Floating Rate Notes due 2030 (the “]]></description><pubDate>Mon, 17 Nov 2025 10:00:00 GMT</pubDate></item><item><title>Everest recognizes Transcom as a Leader and Star Performer in Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2025 – EMEA</title><link>https://news.cision.com/transcom-worldwide/r/everest-recognizes-transcom-as-a-leader-and-star-performer-in-customer-experience-management--cxm--s,c4265803</link><guid isPermaLink="false">cision5252153</guid><description><![CDATA[Great momentum for Transcom, a global Customer Experience (CX) services provider, with a new milestone that highlights its innovation-driven approach and strong market position. Transcom has been proudly named a Leader and Star Performer in the Everest Group Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2025 for the EMEA region, an ambitious recognized benchmark that evaluates service providers based on their market impact and delivery potential.

Transcom's achievement is a direct result of several key strategic initiatives and expanded capabilities:

  · Global]]></description><pubDate>Wed, 12 Nov 2025 08:00:00 GMT</pubDate></item><item><title>Transcom Named a Leader in ISG Provider Lens® Report for Customer Experience Services</title><link>https://news.cision.com/transcom-worldwide/r/transcom-named-a-leader-in-isg-provider-lens--report-for-customer-experience-services,c4259391</link><guid isPermaLink="false">cision5243938</guid><description><![CDATA[Global CX provider recognized for excellence in AI, digital operations, and intelligent agent solutions

Transcom, a global Customer Experience (CX) services provider, has once again been named a Leader in the latest ISG Provider Lens® report for Customer Experience Services. This marks the fifth consecutive year Transcom has achieved this recognition, underscoring its reputation as a trusted, stable partner delivering exceptional CX at scale. 

The ISG Provider Lens® report specifically evaluates the world’s top service providers on their ability to leverage AI, automation, and]]></description><pubDate>Thu, 30 Oct 2025 15:05:14 GMT</pubDate></item><item><title>Transcom Celebrated as a Top Innovator in EMEA by the 2025 Gartner Eye on Innovation Awards</title><link>https://news.cision.com/transcom-worldwide/r/transcom-celebrated-as-a-top-innovator-in-emea-by-the-2025-gartner-eye-on-innovation-awards,c4258063</link><guid isPermaLink="false">cision5242592</guid><description><![CDATA[Transcom, a global Customer Experience (CX) services provider, today announced that two of its pioneering AI projects have been distinguished in the 2025 Gartner Eye on Innovation Awards for Mid-Size Enterprises, EMEA. The company’s Automated Quality Assurance (AQA) project was named a Runner-Up, while its AI Agent Trainer (AI AT) project was selected as a  Finalist. This dual recognition places Transcom’s innovations among the top tier in a highly competitive field, highlighting the company's leadership in applying advanced AI to solve critical industry challenges.

The Automated Quality]]></description><pubDate>Wed, 29 Oct 2025 08:00:00 GMT</pubDate></item><item><title>Transcom Holding AB (publ): Third quarter report 2025</title><link>https://news.cision.com/transcom-worldwide/r/transcom-holding-ab--publ--third-quarter-report-2025,c4257533</link><guid isPermaLink="false">cision5241303</guid><description><![CDATA[Q3 2025 highlights

• Revenue stable at €181.6M (€181.7)

• EBITDA excluding non-recurring items increased to €27.7M (€23.9)

• EBITDA margin excluding non-recurring items increased to 15.2% (13.1%)

• Operating cash flow decreased to €17.2M (€21.7)

• Net debt/EBITDA was 4.1 (4.3)

Jan-Sep 2025

• Revenue decreased to €547.8M (€551.6)

• EBITDA excluding non-recurring items increased to €64.9M (€62.6)

• EBITDA margin excluding non-recurring items increased to 11.8% (11.4%)

• Operating cash flow increased to €53.8M (€46.7)

• Net debt/EBITDA was 4.1 (4.3)

Comments]]></description><pubDate>Mon, 27 Oct 2025 20:00:00 GMT</pubDate></item><item><title>Transcom Holding AB (publ): Q3 2025 results announcement and webcast</title><link>https://news.cision.com/transcom-worldwide/r/transcom-holding-ab--publ--q3-2025-results-announcement-and-webcast,c4256177</link><guid isPermaLink="false">cision5239822</guid><description><![CDATA[Transcom Holding AB (publ) is pleased to invite you to its Q3 2025 financial update webcast on October 28, 2025. This quarter, the Q3 2025 results will be released October 27, at 8 PM CET, followed by the webcast on October 28, at 9 AM CET. The report and presentation will be available on https://transcom.com/about-us/investor-relations.

Presentation details

Date/Time: October 28, 2025, at 09:00 AM CET

Online Registration link: https://app.livestorm.co/transcom-holding/transcom-holding-ab-q3-2025-results-presentation]]></description><pubDate>Fri, 24 Oct 2025 08:30:00 GMT</pubDate></item><item><title>Transcom Holding AB (publ) appoints Cecilia Bergendahl as new CFO</title><link>https://news.cision.com/transcom-worldwide/r/transcom-holding-ab--publ--appoints-cecilia-bergendahl-as-new-cfo,c4250504</link><guid isPermaLink="false">cision5232010</guid><description><![CDATA[Transcom, a global Customer Experience (CX) services provider, today announced the permanent appointment of Cecilia Bergendahl as its new Chief Financial Officer (CFO), effective immediately.

Cecilia Bergendahl has served as Transcom's interim CFO since August 2025 and has now transitioned fully into the permanent role.

“Cecilia has demonstrated exceptional financial and organizational leadership during her tenure as interim CFO” says Brian Johnson, President & CEO, Transcom. “She has effectively supported our strategic priorities in a complex market scenario while maintaining]]></description><pubDate>Wed, 15 Oct 2025 14:00:00 GMT</pubDate></item><item><title>Transcom Holding AB (publ): Second quarter report 2025</title><link>https://news.cision.com/transcom-worldwide/r/transcom-holding-ab--publ--second-quarter-report-2025,c4221385</link><guid isPermaLink="false">cision5195064</guid><description><![CDATA[Q2 2025 highlights

• Revenue decreased to €175.4M (€180.7)

• EBITDA excluding non-recurring items decreased to €14.6M (€16.8)

• EBITDA margin excluding non-recurring items decreased to 8.3% (9.3%)

• Operating cash flow increased to €16.1M (€6.2)

• Net debt/EBITDA was 4.3 (4.3)

Jan-Jun 2025

• Revenue decreased to €366.2M (€369.9)

• EBITDA excluding non-recurring items decreased to €37.2M (€38.7)

• EBITDA margin excluding non-recurring items decreased to 10.2% (10.5%)

• Operating cash flow increased to €36.6M (€25.0)

• Net debt/EBITDA was 4.3 (4.3)

Comments]]></description><pubDate>Thu, 21 Aug 2025 12:05:09 GMT</pubDate></item><item><title>Transcom Holding AB (publ): Q2 2025 results announcement and webcast</title><link>https://news.cision.com/transcom-worldwide/r/transcom-holding-ab--publ--q2-2025-results-announcement-and-webcast,c4215368</link><guid isPermaLink="false">cision5187733</guid><description><![CDATA[Transcom Holding AB (publ) is pleased to invite you to its Q2 2025 financial update webcast on Thursday, August 21, 2025. This quarter, the Q2 2025 results will be released at 14:00 CET, followed by the webcast at 15:00 CET. The report and presentation will be available on https://transcom.com/about-us/investor-relations.

Presentation details

Date/Time: Thursday, August 21, 15:00 CET

Online Registration link: https://app.livestorm.co/transcom-holding/transcom-holding-ab-q2-2025-results-presentation]]></description><pubDate>Thu, 07 Aug 2025 06:30:00 GMT</pubDate></item><item><title>Transcom Holding AB (publ): Cecilia Bergendahl appointed interim CFO</title><link>https://news.cision.com/transcom-worldwide/r/transcom-holding-ab--publ--cecilia-bergendahl-appointed-interim-cfo,c4205963</link><guid isPermaLink="false">cision5175376</guid><description><![CDATA[Transcom is pleased to announce the appointment of Cecilia Bergendahl as interim Chief Financial Officer, effective as of September 1, 2025, while completing the search for a permanent successor. Cecilia brings deep experience in financial restructuring, cost savings, M&A, and advanced financial reporting and will ensure continuity through the transition. She replaces Snejana Koleva, who, as announced on April 15, 2025, will be pursuing a new career opportunity outside of Transcom. Snejana Koleva will remain in her role until October 2025 supporting the transition to Cecilia.

Cecilia]]></description><pubDate>Fri, 11 Jul 2025 06:30:00 GMT</pubDate></item><item><title>Transcom Holding AB (publ): First quarter report 2025</title><link>https://news.cision.com/transcom-worldwide/r/transcom-holding-ab--publ--first-quarter-report-2025,c4212761</link><guid isPermaLink="false">cision5048462</guid><description><![CDATA[Q1 2025 highlights

  · Revenue increased to €190.9M (€189.1)
  · EBITDA excluding non-recurring items increased to €22.6M (€21.9)
  · EBITDA margin excluding non-recurring items increased to 11.9% (11.6%)
  · Operating cash flow increased to €20.4M (€18.8)
  · Net debt/EBITDA increased to 4.2 (4.0)

Comments by the CEO: Transcom delivers solid Q1 2025 results

Transcom started 2025 on a positive note, delivering solid performance in the first quarter. Revenue increased to €190.9 million (€189.1), with EBITDA excluding non-recurring items rising to €22.6 million (€21.9), and an]]></description><pubDate>Thu, 08 May 2025 06:00:00 GMT</pubDate></item><item><title>Transcom Holding AB (publ): 2024 Annual Report</title><link>https://news.cision.com/transcom-worldwide/r/transcom-holding-ab--publ--2024-annual-report,c4212748</link><guid isPermaLink="false">cision5037305</guid><description><![CDATA[Transcom today released its 2024 Annual Report, Sustainability Report, and Corporate Governance Report, available from the company homepage, www.transcom.com.

The reports are available on https://transcom.com/about-us/investor-relations .]]></description><pubDate>Thu, 24 Apr 2025 06:00:00 GMT</pubDate></item></channel></rss>