Volvo ties for first place in J. D. Power's 1999 Sales Satisfaction Study

Volvo ties for first place in J. D. Power's 1999 Sales Satisfaction Study Volvo Car Corporation is one of three companies to achieve the highest score SM in J. D. Power's 1999 Sales Satisfaction Study 2 , a measure of how customers view their automotive retailer in terms of overall sales satisfaction. "Volvo retailers realize the importance of maintaining good relationships with customers," remarks Hans-Olov Olsson, President and CEO of Volvo Cars of North America, Inc. "This rating demonstrates their efforts are appreciated." This year, Volvo has also received commendation from the Insurance Institute for Highway Safety as well as Strategic Vision's Total Quality Award and AutoPacific's Vehicle Satisfaction Award. 9 August 1999, ON ------------------------------------------------------------ Please visit http://www.bit.se for further information The following files are available for download: http://www.bit.se/bitonline/1999/08/09/19990809BIT00370/bit0001.doc http://www.bit.se/bitonline/1999/08/09/19990809BIT00370/bit0002.pdf

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