INDUSTRY LEADING INVESTMENT FOR GLOBAL OPERATIONS CENTRE

World Challenge is continuing to lead from the front within the student expeditions arena by investing £500,000 in its state-of-the-art global Operations Centre.

Led by Operational Support Manager Simon Drayton, who spent 23 years in the Maritime and Coastguard Agency and was heavily involved in extensive 999 control room command, the Operations Centre provides 24-hour support to all expedition teams as well as global cover for domestic pre-departure training.

Since joining the company in August 2014, Simon has played a major part in developing and enhancing the infrastructure and processes of the Operations Centre.

World Challenge, a member of the TUI AG group of companies, the world’s number one integrated tourism business, now has five dedicated full-time operational support staff at its headquarters in High Wycombe, boasts a comprehensive insurance policy, has audited in-country suppliers and is supported by partners International SOS, who provide leading assistance in medical and security advice.

Investments have also come in the form of hardware with the entire operational support PC systems having been replaced with the latest technology as well as all emergency back-up systems so that in the event of any power outage, the Operations Centre can continue to deliver both on and offsite.

New incident management, global information tracking and telephone software have also been installed whilst new modernised communications equipment has been purchased.

The investment we’ve made in personnel and industry-leading technology for our Operations Centre highlights our commitment to the safety and support of our teams in the field,” said Global Operations Director Stuart Morris.

Over the past 28 years we’ve developed the expertise, resources, and technology to ensure we effectively manage risk, and crucially, respond appropriately if anything does happen.”

World Challenge was one of only 29 organisations to be awarded an International Safety Award with Distinction by the British Safety Council earlier this year and also won the education sector award.

The company’s policies and procedures reflect industry good-practice and comply with The British Standard for organising and managing visits, fieldwork, expeditions and adventurous activities outside of the UK (BS8848). World Challenge also holds a Learning Outside the Classroom Quality Badge for overseas expeditions.

In 2014 World Challenge worked with around 500 schools globally (across 25 countries) and engaged with approximately 15,000 students and 1,200 teachers.

It has regional global offices in Australia, New Zealand, the Middle East, North America and South Africa to enable them to give a localised and personal service to schools, while drawing on worldwide resources and working to exacting safety standards.

Further information about World Challenge can be found at: www.world-challenge.co.uk  

For more information about this release or for images, please contact:

Jon Dale

Global Communications Manager

World Challenge

44 (0)7824 016041

jdale@world-challenge.co.uk

World Challenge

17-21 Queens Road

High Wycombe

HP13 6AQ

www.world-challenge.co.uk 

About Us

World Challenge is the leading global brand in the provision of life changing student-led expeditions based on the number of expeditions organised annually, the number of countries in which it has a footprint and the volume of customers ‘on the books’ at any one time. WCE is the original school expeditions company and was founded in 1987. WCE works with schools in 25 countries and has over 15,000 students, 700 schools, 1,500 teachers and 30,000 parents on the ‘books’ at any one time. We have offices across Australasia, South Africa, North America and the UAE. www.world-challenge.co.uk

Subscribe

Media

Media

Documents & Links

Quick facts

In 2014 World Challenge worked with around 500 schools globally (across 25 countries) and engaged with approximately 15,000 students and 1,200 teachers.
Tweet this

Quotes

The investment we’ve made in personnel and industry-leading technology for our Operations Centre highlights our commitment to the safety and support of our teams in the field.
Global Operations Director Stuart Morris