Xyleme Names Leslie Farinella as Vice President of Customer Success

Seasoned change manager joins Xyleme to lead Customer Success Program

Xyleme, the leading content management system for learning and development,  announced Friday that Leslie Farinella has been named Vice President of Customer Success. With her deep-rooted training industry experience and extensive knowledge of content strategy, Farinella will oversee the customer success teams and lead the new customer success program for Xyleme as they continue on a fast-paced growth trajectory.

Prior to Xyleme, Farinella successfully guided many organizations while challenging them to re-imagine their learning content strategy in order to provide learners with more options, at higher quality while lowering development cycle times. She has a strong background in process improvement and change management; helping clients solve their business problems through technology and agile processes. Farinella gained in-depth knowledge of the Xyleme platform while consulting for a client, helping them analyze their needs, research solutions, and subsequently select and implement Xyleme. 

“We are delighted that Leslie has joined Xyleme’s team during this period of significant growth and transition,” commented Mark Hellinger, President & CEO of Xyleme. “Customer success is the top priority at Xyleme and now with Leslie on board, we can elevate the level of consulting and services we bring to our customers throughout their entire lifecycle.  We have found that after initial onboarding, our customers are on a continuous journey to improve the effectiveness of their learning content and we are well-positioned to partner with them on that journey.”

“Xyleme has a good foundation to build from; already assisting training departments and publishers to drive business results through strategic learning content” added Farinella. “It was the quality of the solution, employees and customers of Xyleme that made this decision easy.  I'm delighted to join the Xyleme team and I look forward to working with our Customer Success Managers and helping our customers become even more successful."

Farinella holds a Bachelor of Science in Engineering and a Master of Education in Curriculum and Instruction from the University of Missouri.

To learn more about Xyleme, please visit the Xyleme website

Sarah Danzl
Xyleme, Inc.


About Xyleme
Xyleme delivers content management for learning and development. We partner with organizations to transform the way they author, publish, deliver, and analyze learning content to drive business performance. With Xyleme, organizations have everything they need to create a dynamic learning environment  from rapid single-source content development to anywhere delivery. It’s a content management solution that brings increased velocity to the entire learning technology ecosystem and makes learning content a competitive advantage. Xyleme is headquartered in Boulder, Colo., and can be found online at www.Xyleme.com.


About Us

Xyleme, Inc. develops a Learning Content Management System (LCMS) that enables organizations to author, publish, deliver, and analyze content from the cloud, letting them engage more learners in more ways. Xy5, the latest SaaS platform release, provides the shortest path to mobile learning through reusable content, HTML5-compliant responsive publishing themes and native mobile delivery apps. Xyleme is the only collaborative authoring tool and digital publishing platform on the market that can deliver mobile, web and print from the same source content, supporting both formal training and micro-learning needs. Rapid onboarding and content strategy consulting services help organizations develop and sustain a long-term solution to managing their strategic learning content. The company was founded in 2004 and is based in Denver, Colorado with sales and service operations in the United States and Europe.

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