ISG recognizes Transcom as a global leader in digital CX operations and work-at-home services
The ISG Provider Lens™ 2022 Contact center - Customer Experience Services report highlights Transcom’s advanced digital capabilities, geographical strategy, and steady growth in digital deployments, as well as the performance and quality management, proprietary solutions and work-at-home hubs for its work at home services.Transcom has been recognized as a Global and European Leader in the Contact Center - Customer Experience Services within digital CX operations and work-at-home services by the Information Services Group (ISG), a leading global technology research and advisory firm. “In