Experience Centric Managed Services puts the user in focus
· Ericsson unveils its new Experience Centric Managed Services model with an increased focus on the user experience · Model aligns the management and operation of the network and IT environment to consumers' expectations and operators' business objectives · Creates opportunities for business differentiation, specialization and innovation As a result of the rapid development of data services and the proliferation of smartphones and other mobile devices, consumers take connectivity for granted and tolerance for service disruptions or dropped calls is very low. If users aren't