Theatre Staff Told: Be Friendlier!
Although the majority of theatre audiences are “happy” with the welcome they are getting in UK theatres, 31% of respondents to the Theatre Breaks recent Theatre Survey, said that there was room for improvement. 1757 theatregoers, who responded to the annual Theatre Survey, were asked to rate the welcome they got, to say what the theatre did to make them feel welcome and to say what they felt the theatre could have done better. Smiles go a very long way to making a night at the theatre memorable. Whether it is at the door, the box office, in the