Digitizing services is an environmentally friendly solution. Identity management is a basic requirement for digitizing, because it enables the creation of a digital identity for all employees.
Harri Karjalainen, CIO, Lassila & Tikanoja
Customers need SIAM-model based comprehensive service for the management of today's increasingly complex multi-vendor environment.
Jaakko Kuosmanen, CEO, Wakaru
Efecte has grown significantly during the last two years in its Nordic home market, and signed more than 20 new customers in 2014.
Sakari Suhonen
DNA will use Efecte's system in activities such as its ITIL Service Operations processes. This will provide our clients with an excellent overall view of service requests, incidents, faults and change reports, enabling us to deliver on our service commitment.
Tuomo Rikman, ‎Director, Operations and Maintenance, DNA
Our collaboration with Efecte has got off to a flexible and efficient start. The projects have been characterized by a 'can do' spirit – Efecte gets results surprisingly fast.
Tuomo Rikman, ‎Director, Operations and Maintenance, DNA
We have been able to sign up several large new customers in recent months for the Efecte Edge solution and we will be first to roll-out a SIAM-ready solution across the Nordics.
Sakari Suhonen, CEO, Efecte
The mark highlights the important role design plays in bringing success to business. Companies granted with the Design from Finland Mark are forerunners who invest in design and understand the value of it as part of their business strategy.
Rilla Engblom, Brand Manager, Design from Finland
Efecte has a relentless focus on improving user interface design.
Peter Schneider, VP Products, Efecte
Centralized service management and automation will also enable Efecte's services to be integrated as part of a company's total IT solution, irrespective of the company's size.
Vesa Kotilainen, Chief Commercial Office, Youredi
The transfer of data from an IT service management system to the invoicing system and the forwarding of self-service request to the right outsourcing partner are excellent examples of scenarios where companies are seeking for automation and improvement and simplification in cost control without having to compromise the quality of service and its ability to lend itself to reporting
Johannes Niemi, SVP Sales, Efecte
Efecte ITSM 7.0 has been benchmarked recently the best for in-house customization by ITSM Review Universe among ITSM solution vendors from the Nordics, outperforming even leading vendors from the US, which demonstrates our dedication to create value for our customers.
Sakari Suhonen, CEO, Efecte
Digia wants to offer its customers solutions which will aid them in managing effectively their everyday services and provide their customers with a positive customer experience. For such solutions, Efecte's product platform is ideal.
Harri Kujansuu, Director, Digia Plc
Our customers also appreciate the cost benefits generated by automating Efecte ITSM Cloud, easy access to cloud services and the solution's scalability as business needs change. This enables our customers to avoid additional fixed costs, since our transparent pricing is based on actual use.
Sakari Suhonen, CEO, Efecte
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