LeadDesk strengthens its offering by acquiring Nordcom Oy

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Translation of company announcement June 26, 2020 9:00 EET

LeadDesk Oyj (”LeadDesk”, ”Company”) is purchasing the entire share capital of Nordcom Oy. The acquisition will strengthen LeadDesk’s competitiveness, as the Company is able to offer more comprehensive solutions for even larger businesses and public institutions. The acquisition does not impact the previously released forecasts for 2020. 


Nordcom’s turnover during the fiscal year ending in February 2020 was €855,000 and their operating profit was approximately €22,000. Nordcom employs seven people, all of whom will change over to LeadDesk as old employees. Nordcom Oy’s total assets were €177,000, equity €81,000 and equity ratio 46% according to the balance sheet of the fiscal year ending February 29, 2020.

The purchase price of €500,000 will be paid at the time of implementation, estimated to be July 1, 2020. Out of the total price, €200,000 will be paid in cash considerations and €300,000 with a private offering of 29,126 shares to the sellers. The issue price of the shares is €10.30 and is based on the average stock price between March 26–June 24, weighted with transaction volume. At the time of implementation, the new shares constitute approximately 0.6% of LeadDesk Oyj’s outstanding shares. The cash consideration will be paid from the Company’s cash assets. Nordcom will be reported as part of the LeadDesk group starting from July 1, 2020. In addition, LeadDesk can pay up to €200,000 in additional compensation one year after the time of implementation, if certain conditions are met.

LeadDesk provides its cloud-based customer service and sales software through a SaaS-model. LeadDesk's business is international and fast-growing, and the company has grown to be the leading software provider in it's field in the Nordics. Over the course of its ten-year history, LeadDesk has proved the success of the company’s business model in Finland and scaled it to six other European countries. With the acquisition of Nordcom, LeadDesk is now capable of serving even larger customers in the Company’s most advanced markets i.e. Finland, Sweden and the Netherlands.

LeadDesk CEO Olli Nokso-Koivisto:

”We have created a successful product and a SaaS business model. We have a leading market position in our industry in the Nordics and a good platform for growth in key European countries. With this acquisition, we are responding to the on-going transformation, where customer experience and communication channels are developing rapidly. LeadDesk has already collaborated with Nordcom for many years and we know each other well. Nordcom’s outstanding expertise and offering will support our growth towards more comprehensive solutions.

Main benefits of the acquisition

  • LeadDesk’s strengthens it's competitiveness in offering comprehensive services to larger enterprises and public institutions
  • LeadDesk is capable of offering more comprehensive services to larger customers and public institutions
  • LeadDesk’s offering extends to include versatile mobile services, Microsoft Teams integration and virtual SIM cards
  • The acquired products can be efficiently scaled to new markets using LeadDesk’s existing infrastructure and service network.

Nordcom’s founder Jari Valtonen:

”We have developed our mobile solution for eight years and it now holds a significant foothold in the Finnish SMB market. By combining our products with LeadDesk’s products, we are able to offer a diverse customer service solution for desktop and mobile users alike. We feel that joining forces with our long running partner LeadDesk is very sensible solution. Now we can scale our solution to meet the needs of all customers as well as expand to a larger geographic area.

Forecast for 2020 unchanged

The Company will maintain strong comparable revenue growth and continue operating profitably. LeadDesk’s goal is to distribute dividends in the mid to long term.


LeadDesk Oyj

Board of Directors


More information:

Olli Nokso-Koivisto


+358 44 066 5765


Approved advisor:

Oaklins Merasco Oy, puhelin +358 9 6129 670



Relevant media

Nasdaq Helsinki



LeadDesk in briefLeadDesk is a fast growing and internationalizing software company, operating in the cloud-based software market in Europe. The company offers the LeadDesk cloud service for high volume sales and customer service and has grown to a leading cloud service vendor in sales and customer service in the Nordics. In 2019, the company’s revenue was €12,4 million. The share of license revenue from abroad exceeded Finnish licence revenue in 2019 and was approximately 52%. LeadDesk’s shares are traded in the Nasdaq First North Finland market under the ticker LEADD. The company has offices in seven European countries. The LeadDesk cloud service is used by over 700 customers in 34 countries.  www.leaddesk.com