Business Consultant role is Taylor Made for launch of new service

25 November 2009 Business Consultant role is Taylor Made for launch of new service Managed Service expert Roland Harvey, joins Fareham - based IT specialist, Taylor Made Computer Solutions to promote an enhanced level of Managed Service Provider (MSP) offering. Roland, 37, explained: “Part of our Managed Services offering allows us to pro-actively monitor our customers IT so we can resolve an incident before a customer even realises there is a problem or more importantly, before there is an impacted on the business. The Managed Services offering is an extremely efficient, reliable and cost-effective solution for most sizes of businesses looking for proactive support. The feedback we have from our users has been extremely positive.” Roland has spent the last 8 years working for American software vendors and is looking forward to the new challenge. He said: “The MSP offering is not new to TMCS - we already have over 50 customers. I think it has been our best kept secret and I have been brought on board to help roll it out to others. We recognise that businesses are looking to be more efficient, particularly in the current financial climate. The MSP offering meets that need.” TMCS Managing Director Nigel Taylor said: “Managed Services is of real benefit to businesses and strategically Roland’s appointment was an easy one to make, based on his expertise and enthusiasm for the service. I look forward to his input and TMCS building our reputation in this field.” -ENDS- Words: 258 Notes to editors Taylor Made Computer Solutions (TMCS) is an exciting and growing specialist computer solutions company based in Fareham, Hampshire, providing complete professional IT and Training solutions for businesses varying in size from small to medium sized enterprises (SMEs), right through to multinational companies. TMCS is geographically centred on the M27 corridor, creating close links to all areas of Hampshire, East Wiltshire and West Sussex. This focus enables TMCS to provide a fast, efficient and professional service to its customers, whilst creating the ideal working environment for its staff, who spend less time travelling and more time dealing with customers. The company has always prided itself on being truly customer-focused, which explains why the majority of the business gained is through personal and professional referral. This is coupled with a strong, company -wide commitment to the highest level of service through honesty, reliability and professionalism. This positive attitude has led to TMCS being accredited with three stars in the ‘Best Companies to Work For’ survey, placing it in the top 48 staff-friendly employers in the country. As a solutions provider, TMCS is very focused on the standard of its overall package, and firmly believes that a thorough and well planned IT strategy is vital for the development of a business. They get ‘under the skin’ of all their clients, undertaking a specially designed ABC programme to fully understand their needs, allowing TMCS to develop a strategic approach that will contribute to the long term growth of their client’s IT needs. The same standards have also been applied to Taylor Made Training Solutions (TMTS), a division of TMCS, formed to deliver training to the business community by using an approach which focuses on improving skills and knowledge for the individual in order to increase business benefit. TMTS shares the same passion for their clients, however small, initially carrying out a training audit of new clients, including staff and company needs, and producing a training-needs analysis which guides the client towards the goals of their Business Plan. This process enables TMTS to produce a bespoke course programme that works for the client, and which can be delivered at a time and place convenient to them. TMTS knows from their own experience that focusing on improving individual team IT skills and personal development increases business performance. It is this aim, to provide relevant and timely training that will enable its clients to do the same. www.tmcs.co.uk www.tmcstraining.co.uk For more information, please contact Colin Bridgman or Debbie Osborne at Logical Creative Marketing on 0845 345 6969 alternatively, email colin@lcm.co.uk or Debbie@lcm.co.uk