FCm LAUNCHES NEW PLATFORM FOR GLOBAL REPORTING
New York, NY. Oct. 31, 2012--FCm Travel Solutions has boosted its multinational client data capabilities following the release to market of new proprietary technology for its online reporting platform ClientBank.
This latest release further extends FCm Travel Solutions’ travel management reporting capabilities with a complete overhaul in the system interface used by FCm’s clients and internal account management staff. This new platform provides the latest advances in reporting technologies to the company’s multinational customer base, including dynamic reporting, industry benchmarking, client-configurable scorecards, dashboards, map-based reporting and integrated traveller tracking.
FCm’s Global Product Leader of Data Management Lynda Ford said the move to an in-house reporting platform for ClientBank has delivered more sophisticated technology for account managers to leverage and present travel data to customers.
“The consolidation of data on our new ClientBank platform provides a range of benefits to FCm’s account managers and most importantly for our clients,” Lynda said. “From a global perspective we’ll benefit from greater process efficiencies and have more control over content, the output of data, the design of our internal and client-facing technology and the delivery of information.
“This new reporting platform gives us the ability to capture and manoeuvre data from many different sources including the four major GDS (global distribution systems) and countless back-office systems. It also gives us more quality data for travel program benchmarking and makes client report preparation easier and more efficient.”
This new platform continues FCm’s strategy of integrating best-in-class technology tools to rapidly deliver solutions to its customers. By leveraging third-party technology providers for data collection and consolidation, FCm was able to concentrate resources on data presentation, resulting in a solution that is specifically tailored for its customer base while maintaining the platform flexibility FCm requires.
“Time-to-market with the product was critical,” FCm’s Chief Information Officer and Global Technology Leader John Morhous said. “By integrating off-the-shelf solutions with our in-house assets and expertise, we’re able to focus on the portions of the platform that deliver the most value to our clients in a speedy and cost effective way.”
Made available to multinational customers from 15 October, clients will be migrated to the platform over the next several weeks.
FCm Travel Solutions:
1. Is one of the world's leading corporate travel and expense management consultancies
2. Blends global presence with local, flexible and personal service, and provides end-to-end corporate travel and expense management solutions
3. Has a regionally focused global network that ensures in-depth understanding of each client's local business culture and travel environment
4. Creates travel savings for companies of all sizes, in all market sectors.