Hoffmann + Krippner Launches Automatic Diagnostic and Recovery Software for Industrial Panel PCs
flexx-RESTORE® minimises time and cost of identifying and resolving problems in industrial automation and processing applications
Hoffmann + Krippner has launched a suite of advanced diagnostic and recovery software that virtually eliminates the need for manual intervention when rectifying industrial panel PC hardware and software problems.
Now available with the company’s flexx-IPC® family of low-cost panel PCs, flexx-RESTORE® can reduce system downtime in a variety of industrial automation and processing environments by rapidly diagnosing system problems and offering a choice of automated recovery and restore facilities.
flexx-RESTORE features an intuitive interface that is suitable for non-technical users. If a problem occurs the user is given the option of a ‘network boot’ that will run all necessary diagnostics and suggest an appropriate course of action. All the user then needs to do is accept the course of action and flexx-RESTORE will either automatically restore the PC to full operation or outline some additional steps to take.
The software works by allocating a server to hold a reference operating system image and copies of relevant applications for each panel PC on the network. In the event of a system crash, failure to boot or other problem, this allows the PC to be booted from the network and restored as appropriate.
Take, for example, the problem of a corrupt memory card. In this instance the server can automatically load a program onto the panel PC that will reformat the card and then re-install the operating system and the application. If this does not rectify the problem the user has the option to replace the card and then repeat the re-install process.
Discussing the launch of the new software, Ian Ritson, the managing director of Hoffmann + Krippner in the UK, comments: “flexx-RESTORE minimises the time that a unit needs to be out of service during a repair and allows non-technical users to take a frontline role in resolving a problem without the need to call an engineer. In a facility with a number of units this provides a great ‘safety net’ that reduces the time and the cost of problem identification and rectification.”
For further information on flexx-RESTORE go to: http://bit.ly/PQ74NC
About Hoffmann + Krippner
Founded in 1972, Hoffmann + Krippner has become a global leader in the design and development of high-quality and innovative input solutions for a diverse range of industries ranging from electronics and industrial automation to medical, pharmaceuticals and food processing. The company, which has its headquarters in Buchen, Germany, offers a broad portfolio of technologies that ranges from standard membrane keyboards to completely customised input systems encompassing housing, electronics and software.
For further information and reader enquiries please contact:
Hoffmann + Krippner Limited
St. John’s Innovation Centre
Tel: +44 (0) 1223 421889
Pinnacle Marketing Communications Ltd
Green Park House
15 Stratton Street
London, W1J 8LQ
Tel: +44 (0) 20 8429 6554