Wipro to transform Customer Service Desk at Nexenta using its artificial intelligence (AI) platform - HOLMES
Bangalore, India, and and East Brunswick, New Jersey, USA : Wipro Ltd. (NYSE:WIT), a leading global information technology, consulting and business process services company, today announced that it will implement a next generation customer helpdesk management solution, powered by its artificial intelligence (AI) platform - Wipro HOLMES for Nexenta , the global leader in Open Source-driven Software-Defined Storage (OpenSDS). Wipro will also implement a Service Bot Workbench for Nexenta’s internal Technical TeamWipro’s solution will automate the creation of service