The Heating Helpline recommends getting your boiler serviced or replaced during the summer months when heating engineers are far less busy – and prices are lower.

10 May 2012 – When colder months arrive in the winter and boilers that have been relatively inactive over the summer and autumn are pressed into full service that’s when they are more prone to breakdown. And if you have ever had your boiler break down in the middle of the winter you will know that there are few things more miserable than being in a house or flat with no hot water and no heating. Yet this is the time when heating engineers are rushed off their feet – dealing with breakdowns and repairs – so getting one to come out “instantly” while you shiver with cold is not always possible and it can take days before they can fit you in. For this reason the Heating Helpline (http://www.heatinghelpline.org.uk) – the home heating advice service operated by B&ES (the Building & Engineering Services Association) – advises homeowners to get their boilers serviced in the summer.

Blane Judd, Chief Executive of B&ES advises, “Heating engineers are much less busy during the summer months, so not only is it a good time to call in a professional heating engineer but you can also normally expect to pay around 20% less for a boiler service.

“And it’s worth bearing in mind that a regularly serviced boiler is not only far less prone to breakdown but it will also be much more efficient; with no sign that our record high energy prices will come down in the short term it means a well maintained boiler can deliver important energy savings.

“But even more important than reducing energy consumption are the safety implications of a boiler that has not been serviced, or at least checked, by a qualified engineer for some time – around 50 people in the UK still needlessly die every year from preventable carbon monoxide poisoning caused by defective domestic gas appliances and poorly ventilated systems.

“So why wait until the middle of winter? Visit the Heating Helpline website to find a reputable engineer and arrange to have your boiler and heating system serviced today”.

The Heating Helpline provides consumers with free, impartial advice on every aspect of home heating. On the website homeowners can put in their postcode and it will produce a list of reputable, Gas Safe Registered engineers in their chosen area.

Visit the Heating Helpline website at http://www.heatinghelpline.org.uk or call 0800 810 8303.


Issued on behalf of the Building & Engineering Services Association (B&ES) by Next Step Marketing Ltd

Media enquiries to:  Heather Lambert.  Tel:  44(0)1256 472020;

Fax:  44(0)1256 471010; E-mail:  heather@nextstepmarketing.co.uk

Notes to editors

Since its formation in 1904, B&ES, the Building & Engineering Services Association (formerly the HVCA) has represented the interests of companies engaged in a wide range of building and engineering services including domestic heating and renewable technologies.

B&ES members are subject to regular, third-party inspection and assessment of their technical competence and commercial capability, carried out by an independent certification body at least every three years.

B&ES members who undertake gas installations are registered with Gas Safe – the gas safety watchdog body – and are also members of TrustMark, the Government-endorsed scheme designed to direct customers towards reliable tradespeople.

B&ES operates the Heating Helpline (http://www.heatinghelpline.org.uk) to provide consumers with free, impartial advice on every aspect of home heating.


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Next Step Marketing (NSM) is a marketing and communications agency based in north Hampshire. The business is headed up by Denzil Lee. Prior to setting up NSM Denzil spent 11 years as Director of Marketing for National Boat Shows Ltd (London Boat Show & Southampton Boat Show) and before that held other senior sales and marketing roles with two FTSE 100 PLCs. He has been a member of The Chartered Institute of Marketing since 1992, gaining Chartered Marketer status in June 1999. In November 2006 he was made a Fellow of the Institute. Since 1992 he has also been a member of The Marketing Society. We have worked across many different sectors with extensive experience of both consumer and B2B campaigns.