Tecnotree wins an IVR consolidation contract from a tier-1 operator in Eastern Europe
May 8, 2012 at 8.30 am (CET+1)
Espoo, Finland – Tecnotree has won a contract for an Interactive Voice Response (IVR) consolidation project from a tier-1 operator in Eastern Europe. Tecnotree will replace existing systems with a modern Tecnotree AgilityTM Telecom and Media Server solution.
The new platform contains a Specialised Resource Function (SRF) to provide interaction in connection with the operator’s Intelligent Network (IN) services such as prepaid charging. In the future, the platform can be used also for various voice applications as well as a service mediation function towards the convergent charging and billing system.
The operator will benefit from reduced operational and maintenance costs. In the long term, the platform enables further consolidation and launch of new revenue generating applications and services. This is an important achievement since Tecnotree is expanding its solution footprint in Europe towards broader business IT solutions, in line with the new Tecnotree strategy communicated in 2011.
Notes to editors
Further information about voice services consolidation is available for download at http://www.tecnotree.com/whitepapers
Kai Honetschläger, Vice President Europe, +358 9 804 781
Tecnotree is a global provider of a broad range of telecom IT solutions focused on charging, billing, customer care, messaging and content services. Tecnotree empowers communication service providers to create and monetize a broad marketplace of digital services, and augment value across the customer lifecycle. Acknowledged for agility and commitment, Tecnotree has more than 900 employees serving over 100 operators globally. Tecnotree is listed on the main list of NASDAQ OMX Helsinki Ltd. with the trading code TEM1V. For more information on Tecnotree visit www.tecnotree.com