Zain partnering with Tecnotree to launch consumer appealing Visual Voicemail service
26 February, 2013 at 8.30 am CET
Barcelona, Spain – Telecom IT solution provider Tecnotree has announced it is partnering with Zain in Kuwait to transform its voicemail service into a visual application. Providing a user experience that is similar to email, the new service provides a touchpoint for frequent subscriber interaction, to drive usage and revenues.
Visual Voicemail enhances the voicemail experience by letting subscribers to browse on their mobile device a listing of received voice messages, and then listen to the automatically downloaded messages in the order that interests them most. The service itself can be expanded to cover notifications, offers, 3rd party advertising and related operator-hosted communications and content services. Visual Voicemail can truly be harnessed as a tool to re-engage with the subscriber to consume more operator aggregated services.
Tecnotree is delivering Zain the Tecnotree AgilityTM Call Completion solution with Visual Voicemail functionality connecting in one side to existing generations of messaging platforms, including the Tecnotree Voicemail, and in the other side to Visual Voicemail clients in mobile devices.
Nadia Al Saif, Zain Kuwait, Value Added Service Director comments: “ Zain Kuwait is a pioneer in offering the latest and most innovative services to cater to its customer’s needs and demands. By partnering with Tecnotree we are giving our customers a best of breed voicemail service enabling them to manage their voicemails directly from iPhone and Android devices. For the first time, our subscribers will see the names and numbers of people who have left messages on their voicemail, instead of requiring them to call a dedicated number and navigate automated prompts.”
“Visual Voicemail is expected to expand from Apple’s iPhones to other popular smart phones in the market, and Tecnotree, with its 30 years of experience, is ideally positioned to support Zain in this expansion,” says Stavros Vougas Vice President Middle East Africa, Tecnotree.
Helen Gough / Anne-Marie Lavelle at Liberty Communications: tel. +44 (0) 207 751 4444, firstname.lastname@example.org
NASDAQ OMX Helsinki Ltd
Tecnotree is a global provider of telecom IT solutions for the management of products, customers and revenue. Tecnotree helps communications service providers to transform their business towards a marketplace of digital services. Tecnotree empowers service providers to monetise on service bundles, provide personalised user experiences and augment value throughout the customer lifecycle. With over 1100 telecom experts, Tecnotree serves more than 100 service providers in over 70 countries. Tecnotree is listed on the main list of NASDAQ OMX Helsinki with the trading code TEM1V. For more information on Tecnotree, please visit http://www.tecnotree.com
Zain is a leading telecommunications operator across the Middle East and North Africa providing mobile voice and data services to over 41.282 million active customers as of 30 September, 2012. With a commercial presence in 8 countries, Zain operates in the following countries: Bahrain, Iraq, Jordan, Kuwait, Saudi Arabia, Sudan and South Sudan. In Lebanon, the company manages ‘touch’ on behalf of the government. In Morocco, Zain has a 15.5% stake in Wana Telecom, now branded ‘INWI’, through a joint venture. Zain is listed on the Kuwait Stock Exchange (stock ticker: ZAIN).
For more, please email email@example.com or visit: www.zain.com