Teleopti TEM AB proudly announces the launch of Teleopti Pro version 8

Teleopti TEM AB, a global provider of solutions for Telecom Expense Management releases its new version of Teleopti Pro.

The new version of Teleopti Pro will provide Teleopti´s customers with the possibility to report on everything from Costs, Quality of Experience, Service Levels and Asset Management across a wider range of their IT, Telecom and Unified Communication environments.

“We are extremely proud of Teleopti Pro version 8 which has been developed in close cooperation with our customers. We see an accelerating deployment of new ways of communication with support for Unified Communication and other efficiency-enhancing features. This together with increasingly mobile ways of working makes the need for monitoring usage, quality and costs even more important. Our new release is part of this trend and gives our customers a dynamic platform that is both powerful and innovative. Teleopti Pro version 8 will ensure that our clients have an effective solution to support their business in the best possible manner, both for today's communications investments, and those that we know are prepared for the future”, says Kjell Persovin, CEO Teleopti TEM AB.

New look and feel

At first glance one will notice that the look and feel of the product has changed significantly. The use of a new web framework has enabled changes in the navigation, making it much more intuitive and also helping to improve the overall system performance.

Take control of Unified Communications (UC)

With UC reporting you will be able to track costs, usage, and the quality of experience of your UC solution which can provide significant financial benefits through efficiency improvements!

New reports and report structure

The new reporting structure provides a user friendly overview of all of the available reports in one place, whether you are focusing on Costs, Service Level, Asset Management or UC statistics.

Get the most out of your data

Using the new search functionality you will be able to create separate “containers” of objects, organisation groups or persons based upon you search results. This enables reporting based not only on the organisation hierarchy but on any cross functional structure.

For more information, contact:
Contact: Johan Flink, Product Manager
Phone: +46 709 21 81 33
E-mail: johan.flink@teleopti.com

About Teleopti TEM

Teleopti TEM is a global provider of solutions for Telecom Expense Management. The company is renowned for developing advanced and user-friendly solutions based on clients’ requirements. Hundreds of enterprises around the world rely on solutions from Teleopti TEM to attain optimal monitoring of their IT-operational efficiency and provide the highest levels of service.

Teleopti TEM AB is an offspring from Teleopti AB, both subsidiaries within the Teleopti Group.Teleopti was established in Stockholm, Sweden in 1992 and operates through a comprehensive network of partners. For further information please see www.teleopti.com/tem.

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About Us

Teleopti, a top, global provider of workforce management software, offers a world-class WFM solution that is sophisticated, localized and easy to use. As the largest “best-of-breed” vendor, Teleopti focuses on helping contact centers, back offices and retail stores improve customer service, employee satisfaction and profitability – through optimized, automated forecasting and scheduling with cutting-edge features to empower and engage employees. Founded in 1992, Swedish-established Teleopti has customers in over 85 countries, offices in Sweden, United States of America, Canada, United Kingdom, Russia, United Arab Emirates, China, Germany, Brazil, South Africa, Malaysia, Finland and Norway – and a comprehensive global network of partners. With a record of continuous net profitability for 25 years and with high customer satisfaction ratings, Teleopti serves as a reliable partner. www.teleopti.com info@teleopti.comPhone: +46 8 568 95 000 (Stockholm HQ)

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