Cover Group Signs up 3M as Preferred Filter Supplier

Bracknell, UK, 7 March 2013 – Diversified technology company 3M has announced a three-year agreement with refreshment service provider Cover Group. Under the terms, 3M’s Purification division will be the preferred filter supplier to Cover Group offering expert technical and product support to its 18 members serving the vending, coffee and water cooler equipment markets throughout the UK and Ireland.

“3M has a long standing cooperation with Cover Group having supplied water filters to individual members for a number of years, and we have held numerous technical meetings and trials at 3M premises for the group,” said Marcus Whiteley, Account Manager, Water Group, 3M’s Purification division. ”We are delighted to expand our working partnership so that our filters can be fitted in customer equipment as standard, wherever possible and practical. We have the expertise to understand machine and water type requirements and can help members with product selection, application advice and troubleshooting to address the specific needs of customers.”

Water is a key ingredient for creating a great-tasting beverage, yet water quality varies from place to place so the type of filter required greatly depends on where the customer is based and the water hardness or softness level. Water can impact the taste and appearance of a beverage and can block up machines with limescale. Going down the one-filter-fits-all approach can lead to disruptive equipment downtime and increased maintenance costs in the long term, whilst threatening customer satisfaction and profit margins. By specifying 3M filters and filtration systems optimised for different water types, Cover Group’s 18 members can save customers valuable time and money by ensuring that their machines are kept up and running, and the beverages flowing.

Products covered by the agreement include the AP2 Water Filters from 3M for mains-fed water coolers, the ScaleGard Pro Water Filter Range from 3M for hard water areas and the HF Brew Water Filters from 3M for soft water areas.

Speaking on behalf of Cover Group, Chris Skipper, Operations Director, NVCS Ltd (Norfolk Vending and Catering Services), commented, “We are committed to negotiating as a group with all major suppliers, so that we continue to offer outstanding choice, value and service to our customers. Over the past five years, 3M has provided member companies with high quality, reliable filter products at a competitive price. Having a formal agreement in place means we now have access to the complete range of resin and carbon-based water filters for reducing scale or improving water quality in customer machines. It also means we have the scope to reach new business in speciality coffee, such as the expresso machine market.”

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3M and ScaleGard are trademarks of 3M Company.

About Cover Group

Formed nearly 30 years ago, Cover Group comprises of 18 independent operators and collectively has 26 service points across the UK. Each service point is managed by a director of Cover so customers deal with one main point of contact. Cover also has around 350 field operatives delivering a personal service with unbiased advice to help customers select the right equipment to suit their needs. Be it hot or cold drinks, office coffee, snacks, or food to go – Cover has the solution.

As full members of the Automatic Vending Association Cover Group members work to the same strict quality standards and are regularly audited on and off site. By sharing ideas and exchanging information Cover is committed to raising industry standards and ensuring best practice. Visit  for more information.

About 3M

3M captures the spark of new ideas and transforms them into thousands of ingenious products.

Our culture of creative collaboration inspires a never-ending stream of powerful technologies, creating innovative products that help make the world healthier, safer and more productive. Well known 3M brands include Scotch, Post-it, Scotchgard, Thinsulate and Scotch-Brite.

With $30 billion in sales, 3M employs 88,000 people worldwide and has operations in more than 70 countries. The UK and Ireland is home to one of the largest 3M subsidiaries outside the USA, employing more than 3,000 people across 19 locations, including nine manufacturing sites.

Products manufactured in the UK include coated abrasives, personal safety equipment, adhesive tapes, industrial microbiology products, drug delivery systems, high-performance coatings, secure documents, passport readers and imaging systems.

For more information, visit or follow @3M_UK on Twitter.

Press contacts:

Andrew Whitehouse                                      Beky Cann

3M Purification Division                                 Neesham Public Relations

Tel: +44 (0) 1344 858427                                Tel: +44 (0) 1296 628180

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