Volcanic Ash Guarantee with Sovereign and Citalia

Volcanic Ash Guarantee with Sovereign and Citalia Book with Confidence this Summer! As part of the TUI Travel Plc, Citalia www.citalia.com and Sovereign Holidays www.sovereign.com are delighted to announce that your holiday is safe in their hands. With unexpected events this summer such as Volcanic Ash Cloud, transport strikes and severe weather problems, Citalia and Sovereign will give you the assurance and confidence in your holiday booking. As part of their exclusive guarantee, Citalia and Sovereign will ensure: • They will always try to find another holiday that suits your personal needs and ensure you get home safely, do not lose any of the money you have paid • Before you Depart - If you are prevented from leaving the UK they will amend your booking to an alternative holiday or flight without charging any amendment fees, and refund the difference if the alternative holiday is cheaper! If they are unable to secure an alternative holiday or flight for your holiday, then a refund may be offered • Whilst You’re Away - If your return flight is cancelled, the resort team will be on hand to ensure you are not left stranded at the airport. In the event that the airline is a non EU carrier and/or your travel insurance will not cover you, on agreement with us or our resort team, we will provide reasonable accommodation and meals until alternative arrangements are made for your return Customers that book separate flights and accommodation or scheduled flights direct with an airline do not have the same financial protection as those customers who book flights as part of a package. As part of TUI Travel Plc, a leading international leisure travel group, Citalia and Sovereign have access to the benefits and security of a large organisation. For full details of our ash guarantee visit: Citalia: www.Citalia.com/confidence or call 0871 664 0253 Sovereign: www.sovereign.com/confidence or call 08716640227 ___________________________________________________________________________ For further press information please call: Natalie or Isobel at Ann Scott Associates on 02078239988 or email Natalie@annscott.co.uk/ Isobel@annscott.co.uk