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Teneo.ai and CGI to host an event for companies looking to transform and differentiate their Contact Centre by using modern IVR tech

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At this event, attendees will learn about:

  • Strategies to implement an effective interactive voice response (IVR) in less than 90 days to improve self-service and customer experience.
  • Best practices, critical to supporting world-class customer experience through IVR.
  • How to increase customer experience and get annual saving of around £3.2m.

Speakers include: Armin Ledergerber (VP of Product Management for Data, Analytics & AI at Swisscom), Adam Kobeissi (VP of Consulting Services at CGI), Chris McManus (VP Sales UK at Teneo.ai), Tim Bartz (Presales Global Lead at Teneo.ai), and an expert panel that will discuss the intricacies of building a conversational contact centre. The event will conclude with a networking opportunity.

The breakfast briefing will take place on the 23rd of May, from 9 to 11AM at CGI's London office (The Walkie Talkie Building - 20 Fenchurch ST, London ECM 8AF). Places are limited so save yours today by registering with marketing@teneo.ai 

About us:  

Our vision is a world without queues, without keypad navigation, with instant service. We’re proud to transform the customer experience for hundreds of millions of consumers around the world, powering millions of interactions every day across our enterprise client base.  

Our customers replace traditional phone keypad-based menus with welcoming, short, and precise full sentences – OpenQuestion. The solution is based on our award-winning SaaS-platform Teneo. Which runs across 86 languages and dialects and is fully integrated with call center and contact center systems. Teneo.ai, Teneo and OpenQuestion are registered brands by Artificial Solutions.  

With love from Teneo.ai, a brand from Artificial Solutions.  

Learn more at www.teneo.ai.  

Tags:

CX customer experience call center Contact Center IVR AI conversational ai

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