What important lesson are we learning from this recession?
We are all familiar with the adage of “learning from our mistakes” and in business there probably is no more powerful a lesson than one that costs us time, money or reputation. Recessions can be harsh and the impact can have far reaching effects that call into question all aspects of the business model within your organisation, from your staff, the processes that you operate, your products and services you sell and the clients and customers that your business depends upon. I don’t know whether the decisions that business owners make in order to counter these effects are just part and